Head of Portfolio & Credit Administration

Beacon Bank•Providence, RI
•Onsite

About The Position

The Head of Portfolio & Credit Administration supports collaboration among Relationship Managers, Portfolio Managers, Commercial Administration, and Documentation staff. The role fosters teamwork, drives process improvement, develops consistent processes, ensures loan compliance, and manages portfolio reporting requirements. It oversees workflows for Middle Market, Commercial Real Estate, and Business Banking lending functions within the region, contributes to credit underwriting, builds relationships across the bank, and develops and supports administration staff to foster a positive, professional, and efficient work environment. The position manages Commercial Credit Analysis and Commercial Administrative Portfolio Managers and is responsible for staff coaching and development, underwriting quality, portfolio workflow, loan administration tracking, audit coordination, and compliance with banking laws, policies, and credit standards.

Requirements

  • 10+ years of Commercial Credit and Portfolio Administration management and underwriting/analysis experience.
  • Ability to drive process improvement by developing procedures, job aids, and development documents.
  • Collaborative approach with strong leadership abilities and the ability to influence and build relationships.
  • Depth and breadth of technical knowledge of commercial banking products and documentation.
  • Concrete understanding of credit compliance, policies, and standards.
  • Practical skill and working knowledge of applicable bank systems, including FIS, electronic file systems, loan operating systems, and imaging systems.
  • Experience with Microsoft Office suite software programs.
  • Ability to lead, mentor, and motivate.
  • Professionalism and the ability to foster a positive working environment.
  • Consistently demonstrate behaviors associated with the Bank’s Core values.
  • Excellent verbal and written communication skills.
  • High level of attention to detail, organizational skills, and a process-driven approach.
  • Ability to multitask in a fast-paced environment.

Nice To Haves

  • Bachelor’s degree in Finance or Accounting preferred.

Responsibilities

  • Manage a team of Commercial Credit Analysis and Commercial Administrative Portfolio Managers.
  • Coach, mentor, and develop Commercial Credit Analysts and Commercial Administrative Portfolio Managers.
  • Develop Commercial Credit Analysts to improve the consistency, standards, and quality of underwriting for new credit requests, amendments, modifications, renewals, and waivers.
  • Proactively manage resources supporting portfolio workflow, including new loan requests and ongoing credit administration, in collaboration with Relationship Managers and team leaders.
  • Underwrite new credit requests and modifications as needed.
  • Manage tracking and reporting for financial statement collection, covenant tests, and annual reviews, and ensure related information is maintained in electronic files.
  • Manage internal and external audits and oversee the tracking of audit findings; work with Relationship Managers, Portfolio Managers, and team leaders to address findings.
  • Establish checks and balances in underwriting and portfolio management with Relationship Managers, Portfolio Managers, and team leaders within the region.
  • Ensure commercial loan structures and underwriting comply with established policies and credit standards before appropriate approval.
  • Ensure compliance with applicable banking laws, rules, regulations, policies, practices, and procedures to reduce risk and uphold ethical standards.
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