Head of Platform: Traded

Hiscox • Boston, MA

7d • $190,000 - $230,000 • Hybrid

About The Position

This is a senior leadership role responsible for owning engineering quality, delivery, and platform evolution across Hiscox US’s traded policy portfolio. Reporting to the US Chief Technology Officer, this individual will lead the modernization of the traded application ecosystem and build a high-performing engineering organization that supports underwriters, data professionals, and operations teams. Based in Boston, this role is critical to enabling scalable, efficient, and digitally enabled growth across the traded book.

Requirements

• 10+ years of experience in software engineering, with at least 5+ years in a senior leadership role overseeing large-scale platforms.
• Proven experience modernizing complex, legacy application environments into cloud-native or hybrid architectures.
• Strong background in Property & Casualty insurance, preferably within traded or delegated authority business models.
• Demonstrated success leading engineering teams responsible for QA, platform delivery, and application support.
• Deep understanding of modern engineering practices including DevOps, CI/CD, automated testing, and microservices architecture.
• Experience partnering with underwriting, operations, and data teams within an insurance carrier.
• Strong leadership, communication, and stakeholder management skills.
• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).

Nice To Haves

• Previous experience with Insurity, QuikSolver4, or BrightCore is highly desirable.
• Experience working within agile frameworks and scaled delivery models (e.g., SAFe) is a plus.

Responsibilities

• Define and execute a multi-year strategy to modernize the traded application suite, reducing technical debt and increasing platform agility.
• Drive the evolution toward cloud-native, API-first, and event-driven architectures aligned with enterprise standards.
• Establish a clear platform roadmap that supports product scalability, regulatory compliance, and speed-to-market for underwriting capabilities.
• Partner with enterprise architecture and data teams to ensure alignment with broader Hiscox technology strategy.
• Evaluate and rationalize legacy systems, identifying opportunities for consolidation, replacement, or re-platforming.
• Own end-to-end engineering delivery across the traded portfolio, ensuring predictable, high-quality outcomes.
• Implement best-in-class software engineering practices including CI/CD, automated testing, and DevSecOps.
• Establish and enforce engineering standards, code quality metrics, and performance benchmarks.
• Drive continuous improvement in delivery velocity, stability, and operational resilience.
• Ensure strong governance over releases, dependencies, and production support models.
• Build, lead, and inspire a high-performing engineering organization across platform, QA, and delivery functions.
• Attract, develop, and retain top technical talent aligned with Hiscox values and engineering culture.
• Establish clear roles, career paths, and performance expectations across the team.
• Foster a culture of accountability, collaboration, and continuous learning.
• Scale the team appropriately to support the growing needs of the traded business.
• Partner closely with underwriting, operations, and data teams to deliver technology solutions that directly enable business outcomes.
• Translate business priorities into actionable engineering plans and deliverables.
• Ensure platforms effectively support policy lifecycle management, pricing, and distribution needs for traded products.
• Drive stakeholder alignment and transparency through clear communication of progress, risks, and outcomes.
• Act as a trusted advisor to business leadership on technology capabilities and trade-offs.
• Establish and manage relationships with key technology vendors, ensuring alignment with Hiscox’s strategic objectives for the traded platform.
• Oversee vendor performance against SLAs, KPIs, and contractual commitments, driving accountability and continuous improvement.
• Lead vendor selection, contract negotiations, and onboarding for platform modernization, tooling, and delivery partners.
• Optimize vendor footprint by rationalizing overlapping capabilities and maximizing value from existing partnerships.
• Ensure third-party solutions meet security, regulatory, and compliance requirements relevant to P&C insurance.
• Collaborate with procurement and legal teams to structure agreements that balance cost, flexibility, and innovation.
• Own the financial performance of the traded platform portfolio, including budgeting, forecasting, and cost management.
• Develop and track key financial and operational KPIs (e.g., cost to serve, unit cost per policy, engineering efficiency, vendor spend).
• Ensure disciplined financial governance across programs, proactively identifying and mitigating risks of budget overruns.
• Partner with finance leadership to align investment strategies with business priorities and measurable outcomes.
• Drive transparency through regular reporting on spend, ROI, and value realization for technology investments.
• Optimize allocation of internal and external resources to maximize delivery impact while maintaining cost efficiency.
• Ensure all platforms meet regulatory, security, and compliance requirements relevant to P&C insurance.
• Embed strong operational controls, monitoring, and incident management practices.
• Drive resilience through robust disaster recovery, business continuity, and performance engineering.
• Manage third-party technology vendors where applicable, ensuring accountability and performance.

Benefits

• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short-term disability and long-term disability coverage
• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
• Paid parental leave
• 4-week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees’ mental health and wellbeing
• 2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
• Dynamic, creative, and values-driven culture
• Modern and open office spaces, complimentary drinks
• Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior