Head of People (US)

Flatpay•New York, NY

About The Position

Flatpay is on a mission to simplify payments for small and medium-sized businesses. We provide transparent, low-cost payment solutions combined with fast onboarding and real human support. Our approach is simple: fair pricing, great technology, and local support that merchants can rely on. We’re scaling rapidly, with 1,700+ colleagues across multiple markets, and we’re just getting started! As we’re now expanding into the United States, we’re building our organization from the ground up. If you want to join a high-growth, customer-centric company where things move fast and people genuinely care, you’ll feel right at home here.

Requirements

Experience in high-growth environments with high-volume hiring
Strong background in HR operations and talent acquisition
Experience scaling organizations, ideally sales-driven
Working knowledge of US labor laws across multiple states (you know what to look for and when to involve experts)
Proven ability to build processes from scratch and scale them
Hands-on and execution-focused mindset

Responsibilities

Establish and scale the US People function from scratch, overseeing talent acquisition, HR operations, compliance, and employee relations
Build and execute a high-volume hiring strategy, especially for sales teams
Set up onboarding, performance management, and employee lifecycle processes
Design and implement learning & development (L&D) programs to support performance, and leadership growth
Ensure compliance with US labor laws across multiple states
Own payroll strategy and execution (initially outsourced, with a transition to in-house as the organization scales)
Partner with leadership to support rapid growth and organizational development
Develop processes to manage high-growth environments