About The Position

We are looking for a Head of Patient Solutions Innovation Hub who is visionary, strategic, and results-driven to join our Patient Solutions team. This role will lead high-impact innovation initiatives that push beyond traditional boundaries, translating ideas into scalable digital solutions. The Head of Patient Solutions Innovation Hub will de-risk early-stage innovation through rapid validation, ensuring that only high-potential concepts progress. This role will define and shape the Innovation Lab, driving meaningful outcomes by accelerating the journey from idea to implementation and embedding innovation into business-as-usual or external partnerships. This is a unique opportunity to drive meaningful change, accelerate digital innovation, and deliver tangible impact for patients by bringing new ideas to life and scaling what works. You will work closely with cross-functional stakeholders across Patient Solutions, digital and business teams, as well as external partners. You will collaborate with senior leaders to align innovation initiatives with strategic priorities and ensure successful scaling of validated solutions.

Requirements

  • Proven leadership experience in innovation labs or digital transformation
  • Strong strategic thinking and decision-making capabilities
  • Experience delivering high-impact projects in complex, uncertain environments
  • Ability to design exit strategies and scale initiatives effectively
  • Expertise in risk management and rapid validation approaches
  • Excellent stakeholder management and communication skills

Responsibilities

  • Lead innovation strategy and prioritise high-impact opportunities
  • Drive rapid validation of digital ideas and solutions
  • Define clear exit strategies, scaling or pivoting initiatives
  • Establish governance, KPIs, and transparent prioritisation frameworks
  • Deliver prototypes with clear go/no-go decisions and scaling plans
  • Manage risk through borrow, buy, or build development approaches

Benefits

  • Hybrid-first approach to work
  • Caring, supportive culture
  • Equal opportunities for growth and career path development
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