Head of Partnerships

OuterSignal

2d • $125,000 - $150,000

About The Position

OuterSignal is building the customer intelligence and personalization layer for commerce. Our platform enriches every order in real time with professional and personal signals, builds personas, and powers everything from surprise-and-delight outreach to smarter email flows, analytics, and BD leads. We are a small, high-performing team building the category-defining platform for e-commerce customer intelligence, backed by a world-class investor base. The market is already buzzing about OuterSignal, with inbound customer and agency leads daily. We are scaling this energy into a formal program that we believe can be one of our highest-impact channels. This is a build-and-run seat where you will take over, scale, and expand the agency partner program into tech/ecosystem partnerships and our customer referral engine. You will be managed to a number, with the channel's job being to fill the sales team’s calendar with qualified introductions and to grow the share of revenue that partners source.

Requirements

• Have run this exact motion before: sold agencies on becoming partners, managed a book of them as their de-facto sales coach, and ideally built or scaled a partner program from scratch.
• Know how to schmooze and close; focus on deal mechanics and reworking stalled deals.
• Comfortable being goaled hard and want a number with autonomy.
• Ability to hold multiple partner types at once (agencies, tech referrals, platform relationships).
• Existing relationships in the Shopify and DTC agency world.

Responsibilities

• Hunt and open agency partnerships across retention/CRM, performance, CRO, and creator agencies, working a qualified target list and a codified stage-gate playbook.
• Account-manage every signed agency, setting explicit per-agency goals, maintaining a weekly cadence, and enforcing a clear productivity bar.
• Restructure or end partnerships that do not produce.
• Feed the sales team with qualified intros to AEs.
• Uphold the commercial machinery and discipline, including rev-share administration, partner tagging, clean attribution, and commission inputs.
• Own the lifecycle beyond the first deal, including lead-backs to partners, the incentive ladder, and partner tiering.
• Own the customer referral program as a first-class demand channel, including design, incentives, and growth.
• Own how partner- and referral-sourced leads are routed to reps to maintain speed-to-lead and clean credit.
• Be the named counterpart for inbound partnership conversations, qualifying leads, structuring referral swaps, and driving install-button/marketplace/co-referral deals with adjacent tools.
• Build durable relationships inside platforms like Shopify and with the ecosystem around them, especially with practitioners and partner managers.
• Own the partner angle on event presence, including co-hosted dinners, partner-side webinars, and agency presence at trade shows.

Benefits

• Impact: Join at the ground floor where your work directly influences company trajectory
• Ownership: A whole channel that’s yours to build, with a number attached and the autonomy to hit it
• Growth: Rapid company growth creates exceptional learning and advancement opportunities
• Team: Work alongside the founding team
• Mission: Revolutionizing the way brands understand and market to their customers

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed