Head of P&C Reserving, North America

WTW•Hartford, CT

21h•$350,000 - $450,000•Remote

About The Position

WTW’s Global Insurance Consulting and Technology (ICT) business combines actuarial services, insurance technology, analytics, and AI to help insurers address complex challenges. The Head of P&C Reserving for North America will lead the Reserving Practice’s growth across Bermuda, Canada, and the United States, serving property and casualty insurers. The role spans recurring appointed actuarial work, reserve consulting, technology, and reserve transformation, with a focus on meeting regulatory needs while modernizing the reserving function. The position can be based in a major U.S. market and is open to remote or virtual work. The role sets the practice’s market strategy, develops executive client relationships and business, oversees engagement delivery and client retention, builds and develops the team, and owns practice growth and profitability. It involves collaboration with global service, solution, and go-to-market leaders as well as colleagues across finance, legal, pricing, technology, sales, HR, and operations. The successful candidate will combine senior reserving expertise, commercial leadership, and a perspective on applying AI to reserving operations. Travel is required as needed.

Requirements

At least 15 years of actuarial and insurance industry experience.
ACAS required; FCAS preferred.
Member of the American Academy of Actuaries and meets the Academy’s qualification standards for signing Statements of Actuarial Opinion.
Senior reserving practitioner and subject matter expertise in North American P&C insurance, including IFRS 17.
Experience building or scaling an actuarial reserving practice and/or reserving software business.
Experience developing a pipeline with new clients, winning new business, and retaining existing clients.
Experience running the P&L for consulting or market-facing teams.
Consulting experience involving strong problem-solving skills, development of implementation methodologies, and balancing client delivery obligations with revenue generation.
Well-established and influential actuarial network in the North American P&C insurance market.
Ability to build executive-level relationships and sell professional services and insurance technology solutions.
Ability to partner with senior executives to define practical strategies and turn them into executable engagements with measurable outcomes in growth, competitive advantage, efficiency, and risk mitigation.
Commercial discipline to structure, negotiate, and close mutually beneficial contracts, from one-year consulting engagements to complex, multi-year enterprise technology transformations.
Track record of building, motivating, developing, and managing talented, domain-specific, client-centric consultants.
Ability to foster a reserving-focused community and provide the vision and leadership to grow and diversify the practice.
Ability to oversee development of reserving professionals with expertise across P&C products and industry dimensions.
Point of view on where and how embedding AI in operations can produce return on investment for the reserving function.
Financial understanding of pricing levers within professional services firms and technology companies.
Self-driven, with a value for teamwork, collaboration, innovation, decisiveness, and integrity.
Availability to travel as needed.

Nice To Haves

FCAS designation.
Experience building or scaling an actuarial reserving practice and/or reserving software business.
Point of view on using AI to generate ROI in reserving operations.

Responsibilities

Define the Reserving Practice’s market strategy in response to current demand and emerging trends in North American property and casualty insurance.
Partner with global service, solution, and go-to-market leaders to advance market development priorities.
Develop and close regulatorily required reserve engagements, consulting and transformation engagements, and reserve technology opportunities across personal and commercial lines.
Retain and expand existing client relationships and develop new clients; achieve individual and practice sales goals.
Collaborate with colleagues across finance, legal, pricing, technology, and sales to develop client opportunities.
Ensure successful client engagement execution, client retention, and expansion, with outcomes that meet or exceed client expectations.
Tailor methodologies to the scale and complexity of each engagement and draw on regional and global expertise to accelerate delivery.
Recruit, mentor, manage, and advance the team’s professional expertise, sharing responsibility for talent management and development with HR partners, people managers, and operations leaders.
Own Reserving Practice growth and profitability across personal and commercial lines, and partner with ICT Finance on revenue forecasting and growth and profitability goals.
Build and diversify a community of reserving-focused subject matter experts and oversee their professional development across P&C products and industry dimensions.

Benefits

Annual short-term incentive bonus.
Medical insurance, including prescription coverage.
Dental insurance.
Vision insurance.
Health Savings Account.
Commuter Account.
Health Care and Dependent Care Flexible Spending Accounts.
Group Accident and Group Critical Illness coverage.
Life Insurance and AD&D.
Group Legal and Identity Theft Protection.
Wellbeing Program and Work/Life Resources, including Employee Assistance Program.
Paid holidays and annual paid time off, including paid state/local leave where required.
Short-Term Disability and Long-Term Disability.
Other leaves, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
Contributory Pension Plan and 401(k) Savings Plan.
Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.