Head of P&C Reserving, North America

WTW•Hartford, CT

2d•$300,000 - $400,000•Remote

About The Position

WTW’s Global Insurance Consulting and Technology (ICT) business combines actuarial services with insurance technology, analytics, and AI to help insurers address complex challenges. The Head of Reserving for North America will lead the region’s reserving practice across Bermuda, Canada, and the United States, setting its market strategy and growth agenda across property and casualty insurance markets. The role spans recurring appointed actuarial work, consulting, reserve transformation, and reserving technology solutions. The leader will build executive relationships, develop and close client engagements, and oversee delivery and client retention. They will develop the reserving team, manage practice growth and profitability, and work with colleagues across ICT and other functions. The role can be based in a major U.S. market and is open to remote or virtual work. Travel is required as needed. Visa employment-based non-immigrant visa sponsorship or assistance is not offered for this opportunity.

Requirements

At least 15 years of actuarial and insurance industry experience.
ACAS required; FCAS preferred.
Membership in the American Academy of Actuaries and satisfaction of its qualification standards for signing Statements of Actuarial Opinion.
Availability to travel as needed.
Experience building or scaling an actuarial reserving practice and/or reserving software business.
Experience developing pipelines with new clients and business and retaining existing clients.
Experience running the P&L for consulting or market-facing teams.
Senior reserving practitioner and subject matter expert in North American P&C insurance, including IFRS 17.
Consulting experience involving strong problem-solving, development of implementation methodologies, and balancing client delivery obligations with revenue generation.
A well-established and influential actuarial network in the North American P&C insurance market.
Ability to build executive-level relationships and sell professional services and insurance technology solutions.
Ability to partner with senior executives to define practical strategies and translate them into executable engagements with measurable business outcomes.
Commercial discipline to structure, negotiate, and close client contracts ranging from one-year consulting engagements to complex, multi-year enterprise technology transformations.
Track record of building, motivating, developing, and managing talented, domain-specific, client-centric consultant teams.
Experience fostering and leading a community of reserving-focused subject matter experts and growing and diversifying the practice.
Experience overseeing professional development across the range of products and dimensions of the P&C industry.
Point of view on how embedding AI in operations can generate return on investment for the reserving function.
Financial understanding of pricing levers in professional services firms and technology companies.
Self-driven, with a commitment to teamwork, collaboration, innovation, decisiveness, and integrity.

Nice To Haves

FCAS certification.

Responsibilities

Define the practice’s market strategy based on current demands and emerging trends in North American property and casualty insurance.
Partner with global service, solution, and go-to-market leaders to advance market development priorities.
Develop and close regulatorily required reserve engagements, reserve consulting and transformation work, and reserve technology opportunities across personal and commercial lines.
Meet individual and practice sales goals, collaborating with colleagues across finance, legal, pricing, technology, and sales.
Ensure client retention and expansion through successful engagement execution and outcomes that meet or exceed expectations.
Tailor methodologies to the scale and complexity of each engagement and draw on regional and global consultant expertise to accelerate delivery.
Recruit, mentor, manage, and advance the team’s professional expertise, sharing talent management and development responsibilities with HR partners, people managers, and operations leaders.
Own growth and profitability for the Reserving Practice across personal and commercial lines.
Partner with ICT Finance on revenue forecasting, growth, and profitability goals.

Benefits

Annual short-term incentive bonus.
Medical insurance, including prescription coverage.
Dental insurance.
Vision insurance.
Health Savings Account.
Commuter Account.
Health Care and Dependent Care Flexible Spending Accounts.
Group Accident and Group Critical Illness coverage.
Life insurance and AD&D coverage.
Group legal benefits.
Identity theft protection.
Wellbeing Program and work/life resources, including an Employee Assistance Program.
Paid holidays and annual paid time off, including paid state/local leave where required.
Short-term disability and long-term disability.
Other leave benefits, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
Contributory Pension Plan.
401(k) Savings Plan.
Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.