Head of Operations

Prior Labs • Berlin, NY

3d • Hybrid

About The Position

The Head of Operations reports to Sauraj (Co-CEO, GTM and Operations) and take ownership of operational excellence company-wide. As Finance, Legal, People, IT and InfoSec, and Compliance grow into their own functions, this person partners with each lead on the operational side of their work and holds the whole together as one system. They lead the operations team and grow it into one fit for a company many times our current size.
Builds the operating engine for growth and scale. Owns how the company runs operationally and designs the processes that hold up as headcount, revenue, and complexity grow fast. Everything breaks at each new stage of growth; this person sees it coming and rebuilds ahead of the curve so operations never becomes the ceiling on how fast we can move.
Drives operational excellence across every function. Accountable for the operational side of finance, people, legal, and the wider back office, with IT, InfoSec, and compliance covered through the relevant leads. You will set the standard and makes sure nothing important falls between functions.
Brings order to ambiguity. Takes the most complex, cross-functional problems and drives them to resolution bringing all the right stakeholder to the table, motivating and inspiring them to come together and deliver the project for everyone’s benefit.
Is a decision partner. Frames trade-offs, surfaces risk early, and turns decisions into action, so the leadership team works from reliable data and sound judgment.
Builds and inspires the operations team. Hires, develops, and leads an operations team people want to be part of, and sets a standard of execution that raises the bar for everyone who works with them.

Requirements

• High-growth experience above all. Has operated inside a company through rapid scaling, seen what breaks at each stage, and built the processes and structures that scaled through it.
• Global operating experience. Has run operations across multiple countries and regions, comfortable holding a company together across time zones and jurisdictions, not just in a single market.
• Broad operations ownership. Has driven operational excellence across two or more of finance, people, legal, and business operations as a senior generalist, partnering with specialist leads rather than owning their decisions.
• A leader operators want to follow. Builds and develops strong teams and is the kind of person other excellent operators want to come and work with.

Nice To Haves

• Experience in the data, developer tools, or AI market, and comfort working credibly with a technical, research-led team
• Has built an operations function that grew with a company from startup into real scale

Responsibilities

• Builds the operating engine for growth and scale.
• Owns how the company runs operationally and designs the processes that hold up as headcount, revenue, and complexity grow fast.
• Drives operational excellence across every function.
• Accountable for the operational side of finance, people, legal, and the wider back office, with IT, InfoSec, and compliance covered through the relevant leads.
• Brings order to ambiguity.
• Takes the most complex, cross-functional problems and drives them to resolution bringing all the right stakeholder to the table, motivating and inspiring them to come together and deliver the project for everyone’s benefit.
• Is a decision partner.
• Frames trade-offs, surfaces risk early, and turns decisions into action, so the leadership team works from reliable data and sound judgment.
• Builds and inspires the operations team.
• Hires, develops, and leads an operations team people want to be part of, and sets a standard of execution that raises the bar for everyone who works with them.

Benefits

• We believe the best products and teams come from a wide range of perspectives, experiences, and backgrounds.
• We're committed to creating a safe, inclusive environment and providing equal opportunities regardless of gender, sexual orientation, origin, disability, or any other trait that makes you who you are.
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What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed