Head of Operations, Legal, Compliance & Intellectual Property

Siemens Healthineers•Columbus, OH

5h•Remote

About The Position

As a key leader in developing and implementing the operational infrastructure for a stand-alone global Legal, Compliance and Intellectual Property (LCIP) team, the Head of Operations, LCIP will serve as the operational architect and strategic enabler of the LCIP function, responsible for transforming how the department’s and its subfunctions’ respective services are delivered across a global, and highly regulated in vitro diagnostics medical device company. Working closely with the LCIP leadership team, this is a full-stack ownership role, spanning strategy, opportunity identification, solution design, deployment, governance and capability transfer, bringing core leadership to the selection, design and implementation scalable operating models, technology platforms, data strategies, and governance frameworks intended to improve efficiency, consistency and facilitate business success. The position requires deep expertise in legal and compliance operations disciplines, particularly technology, business intelligence, information governance, knowledge management, and service delivery models, realizing value to the function and the company. The successful candidate will also have the rare opportunity to structure, recruit and lead a high-performing Legal Operations team of suitable professionals, embedding advanced technologies, including AI, into core workflows while achieving compliance with applicable regulatory, privacy, and risk frameworks.

Requirements

Prior experience in standing-up legal & compliance technologies, legal automation and a legal and compliance operations function.
Deep understanding of global in-house legal, compliance and IP functions, responsibilities and associated enabling technologies and partners, including external counsel.
Fluency and proven coaching in building AI fluency among attorney, compliance professionals and other LCIP staff on AI-assisted tools and workflows, resulting in confidence and capability compounding over time.
Demonstrated ability to design and scale complex operational systems in a global, matrixed organization.
Strong expertise in legal operations disciplines, including technology, analytics, knowledge management, and service delivery models.
Understanding of regulatory and compliance environments applicable to medical device or healthcare industries.
Demonstrated excellence in building and developing high-functioning teams and team members.
Proven talent in project and vendor management expertise.
Exceptional analytical, problem-solving, and data-driven decision-making capabilities.
Ability to translate complex legal and regulatory requirements into scalable operational processes and systems.
Strong leadership and people development skills, with experience building and managing high-performing teams.
Excellent communication and stakeholder management skills, including interaction with senior leadership and demonstrated ability to clearly communicate technology related topics and options with non-tech-savvy partners.
Proven track record of driving digital transformation, including implementation of AI and automation solutions.
High level of ownership, integrity, and attention to detail.
Bachelor’s degree required
5+ years of leadership experience in legal operations, compliance operations, or similar function; understanding of contracting and how attorney-client privilege works and technology systems implications.
Experience in a global, highly regulated industry, preferably medical devices or healthcare.
Demonstrated experience implementing legal technology, AI, and automation solutions at scale.
Strong familiarity with data governance, privacy, and compliance frameworks.

Nice To Haves

advanced degree (e.g., MBA, data science, engineering adjacent, etc.) preferred.

Responsibilities

Design, implement, and continuously optimize the global LCIP operating models, including matter intake, triage (including visibility into workload and bottlenecks), prioritization, execution, and reporting frameworks (including reporting suitable for executive leadership, Board of Directors and external authorities).
Establish service delivery models incorporating SLAs, prioritization methodologies, escalation paths, and resource allocation aligned with business risk and value.
Strategically shape and execute a comprehensive LCIP technology strategy, including CLM, matter management, eDiscovery, litigation reporting and legal hold administration, compliance platforms, and analytics tools.
Lead the identification, design, and deployment of AI and automation solutions across LCIP workflows, including contracting, compliance monitoring and investigations.
Help shape governance frameworks for AI and technology solutions, including validation, documentation, oversight, and alignment with regulatory and privacy obligations.
Develop a robust business intelligence capability, including dashboards, KPIs, and reporting mechanisms to track LCIP performance and cost.
Design and implement information governance frameworks covering data classification, retention, privacy, privilege, and regulatory compliance, with a view to defensibility and audit readiness.
Build and maintain global knowledge management systems, including templates, playbooks, SOPs, and precedent libraries, enabling consistency and scalability of LCIP outputs.
Own and optimize contracting workflows, including standardization of templates, automation of processes, and continuous improvement of cycle times and quality, in a global environment.
Provide framework for efficient management of external counsel and LCIP department vendor relationships, including selection, spend & performance management, and cost optimization, supported by data-driven insights.
Lead process engineering and continuous improvement initiatives using structured methodologies to enhance efficiency, scalability, and quality.
Recruit, develop, and lead a team of Legal Operations professionals, establishing capabilities across technology, analytics, knowledge management, and service delivery.
Act as a strategic business partner to Legal & Compliance leadership, translating strategic objectives into operational execution and measurable outcomes.
Collaborate across other functions, including IT, Finance, Quality & Regulatory, and Commercial teams, to align closely LCIP operations with enterprise priorities.
Provide leadership on emerging topics, including digital transformation, data governance, and responsible use of AI within legal, compliance and intellectual property environments.