Head of Ocean Freight
About The Position
The Head of Ocean Freight implements and coordinates an effective ocean freight sales strategy for NNR USA offices to increase tonnage, revenue, and profitability for import and export business between NNR USA and the NNR Worldwide Organization of offices and partners. The role drives ocean operations optimization, enhances service quality and operational efficiency across the USA network, and promotes global procurement initiatives through strategic carrier management, capacity planning, and supplier partnerships. Responsibilities are performed with a strong commitment to compliance, corporate governance, and NNR's business standards. The position develops sales and ocean freight strategies, negotiates FCL and LCL contract rates with key steamship lines, supports compliant rate filing, and improves communications between NNR USA and the worldwide organization. It also contributes to corporate-level operational efficiency and service levels while supporting the recruitment, development, and retention of ocean freight personnel.
Requirements
- Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
- 10 or more years of leadership experience in ocean freight forwarding, including NVOCC, carrier management, procurement, pricing, trade-lane and tender management, and substantial exposure to FCL and LCL pricing.
- Proven success managing large, complex global accounts and driving revenue growth, product development, and operational improvements.
- Senior management-level expertise in training, managing others, and developing teams.
- Excellent communication, negotiation, project management, and interpersonal skills.
- Advanced proficiency with Microsoft applications, CRM platforms, and data analytics tools.
- Ability to develop pricing strategies, assess profitability, negotiate with drayage providers and overseas partners, and support large customer bids.
- Valid driver’s license.
- Ability to travel overnight, including internationally, as required.
- Ability to perform light/medium work, exerting up to 25 pounds of force occasionally, frequently, and/or constantly to lift, carry, push, pull, or otherwise move objects.
- Regular use of hands and fingers, with frequent standing, walking, reaching, talking, and hearing; close vision and ability to adjust focus.
- Flexible and long hours are sometimes required.
Responsibilities
- Generate new sales and expand business with existing customers between NNR USA offices and the NNR Worldwide Organization of offices, partners, and agents.
- Analyze potential NNR USA accounts.
- Work with the NNR/USA Global Accounts Development department on personal sales to targeted major and global accounts in the USA.
- Conduct in-person sales with NNR/USA account executives and sales managers alongside Branch Managers to train staff and obtain new business.
- Mentor and coach account executives to improve productivity and understanding of the ocean freight sales process.
- Work with Branch Managers to develop the skills and knowledge of ocean operations staff and managers.
- Develop, manage, and maintain an effective ocean strategy for selling LCL, FCL, consolidations, and other ocean freight products and services in the USA.
- Develop and negotiate FCL and LCL contract rates with key steamship lines for NNR USA.
- Ensure rate-filing accuracy under FMC regulations and in the Cargosphere system to comply with NNR group ocean service.
- Improve communications between the USA and the NNR Worldwide Organization, focusing on key lane segments identified by NNR Corporate, including China, Germany, the UK, and Japan.
- Drive corporate-level operational efficiency for NNR USA and improve ocean service levels.
- Support branch-level recruitment, development, and retention of ocean freight personnel.
- Perform other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
