Director, Ocean Freight Development
About The Position
The Director, Ocean Freight Development is responsible for building and growing the organization's regional Ocean Freight Full Container Load (FCL) product offering. The role leads product development, carrier procurement, pricing strategy, business development, and trade lane growth in close partnership with operations and commercial teams. The Director develops and executes a roadmap to drive volume growth, profitability, and market expansion, serves as the regional ocean freight subject matter expert, maintains key carrier relationships, and supports strategic customer opportunities. The position is 100% on-site and includes travel for related meetings and events.
Requirements
- Bachelor's degree in Business, Supply Chain, Logistics, Transportation, or a related field; equivalent experience is considered.
- 10+ years of ocean freight forwarding experience, including leadership responsibilities.
- Experience building, growing, and managing an Ocean Freight FCL product offering.
- Strong carrier and drayage provider network, with experience negotiating and managing carrier agreements.
- Proven business development, direct sales, and customer relationship management experience.
- Experience with P&L management, pricing strategy, and profitability performance.
- Proficiency with CargoWise or similar TMS platforms, along with rate and contract management tools.
- Strong communication, negotiation, and relationship-building skills, with a commercial and customer-focused mindset.
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Proficiency with common office technologies, including Windows PCs and Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.), and web conferencing tools such as Teams, Zoom, and Webex.
- Comfort commuting to and from and working in a 100% on-site setting, with travel for related meetings and events.
Responsibilities
- Build and lead the regional Ocean Freight Full Container Load (FCL) product offering, driving volume growth and profitability.
- Develop and execute a product roadmap and operating plan, including TEU, revenue, and gross profit targets.
- Own regional carrier procurement activities and support development of a global carrier portfolio.
- Lead pricing strategy, carrier allocations, tariff management, and customer RFP processes.
- Drive ocean freight sales and business development efforts in partnership with the commercial organization.
- Partner with sales teams and vertical leaders to identify and develop FCL opportunities within existing and prospective customer accounts; define joint account ownership and credit for winning business with Commercial teams.
- Develop trade lane strategies in collaboration with global and regional counterparts.
- Represent the organization in ocean carrier negotiations and maintain strategic carrier and drayage provider relationships.
- Monitor market conditions, capacity trends, and competitive activity to optimize product performance and customer solutions.
- Work closely with operations teams to ensure successful implementation and service execution.
- Assist in establishing SOPs, KPIs, reporting, and operational best practices to support growth and productivity.
- Support the development and scaling of ocean freight operational capabilities and resources.
- Maintain accountability for product performance, including volume, gross profit, and customer satisfaction.
- Perform other duties as assigned to meet evolving business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Director
