About The Position

The Senior Vice President, Head of Non-Financial Risk Management (NFRM), Markets & Corporate Functions is a senior executive responsible for leading Second Line Oversight for Compliance and Operational Risk across State Street’s Markets business and designated Corporate Functions. Reporting directly to the Chief Compliance and Operational Risk Officer (CCORO), the role provides strategic leadership, independent challenge, and risk oversight to ensure non-financial risks are effectively identified, assessed, monitored, mitigated, and reported in alignment with regulatory requirements, enterprise policies, and business objectives. The role oversees integrated NFRM activities supporting the Markets business—including trading, foreign exchange, financing, portfolio solutions, research, and technology-enabled market platforms—and Corporate Functions including Finance, Legal, Marketing & Communications, Corporate Audit, and Corporate Governance. Global Human Resources and Global Security are excluded. As a member of the NFRM leadership team, the executive serves as a trusted advisor and strategic partner to senior business leaders, provides independent challenge to the First Line of Defense, and participates in governance forums and regulatory engagement. The executive leads and continuously enhances the NFRM program; oversees Compliance and Operational Risk activities; advises senior executives on emerging risks, regulatory developments, and control effectiveness; represents NFRM in governance forums; and leads, develops, and retains a global team of risk professionals. The role promotes accountability, transparency, operational resiliency, sustainable controls, and consistent risk practices across the areas of responsibility.

Requirements

  • Bachelor’s degree required.
  • At least 15 years of progressive leadership experience in Compliance, Operational Risk, Non-Financial Risk Management, or related control functions within financial services.
  • Significant experience supporting complex markets, capital markets, trading, investment servicing, banking, or corporate function environments.
  • Demonstrated experience engaging directly with regulators and leading responses to regulatory examinations and remediation programs.
  • Strong understanding of global regulatory expectations, risk governance frameworks, and operational risk management practices.
  • Proven ability to lead high-performing teams and influence outcomes across diverse stakeholder groups.
  • Exceptional analytical, problem-solving, communication, and leadership capabilities.
  • Deep expertise in Compliance, Operational Risk, and broader Non-Financial Risk Management within global financial services organizations.
  • Strong executive presence and ability to influence, challenge, and partner effectively with senior executives and governance bodies.
  • Ability to lead through complexity in highly regulated, multi-jurisdictional environments.
  • Demonstrated success building trusted partnerships while maintaining appropriate independence and effective challenge.
  • Strategic thinking, strong judgment, commercial acumen, and ability to anticipate and manage emerging risks.
  • Exceptional communication, influencing, and stakeholder management skills.

Nice To Haves

  • Advanced degree (MBA, JD, Master’s, or equivalent).

Responsibilities

  • Lead and continuously enhance the NFRM program across Markets and Corporate Functions, excluding Global Human Resources and Global Security, in alignment with enterprise frameworks, regulatory expectations, and industry practices.
  • Provide strategic guidance, independent oversight, and credible challenge to business and functional leadership as the senior Non-Financial Risk executive for Markets and Corporate Functions.
  • Advise senior executives on emerging risks, regulatory developments, control effectiveness, and risk-informed decisions.
  • Promote accountability, transparency, and proactive risk management.
  • Oversee Compliance program activities, including risk assessment, monitoring, testing, issue management, and regulatory change management.
  • Advise and challenge stakeholders regarding applicable laws, regulations, regulatory guidance, and internal policies.
  • Ensure compliance risks and regulatory matters are identified, assessed, escalated, and remediated effectively.
  • Lead regulator engagement and coordination for compliance examinations, inquiries, reviews, and remediation efforts.
  • Provide periodic reporting and assessments to senior management, governance committees, and other oversight bodies.
  • Provide Second Line Oversight for Operational Risk, including risk identification, assessment, escalation, reporting, and remediation.
  • Independently review and challenge First Line risk management practices, risk and control assessments, issue and incident management, loss events, scenario analysis, and lessons learned.
  • Monitor existing and emerging operational risks, identify material trends, and ensure management action plans are developed and executed.
  • Promote operational resiliency and sustainable control environments.
  • Represent NFRM in business, functional, and enterprise governance forums; challenge and escalate material risk matters while supporting informed business decisions.
  • Deliver integrated reporting on regulatory, compliance, and operational risk themes, trends, and emerging risks.
  • Maintain partnerships with Enterprise Risk, Legal, Corporate Audit, Technology Risk, Financial Crimes Risk, and other control functions.
  • Support strategic business initiatives, transformation efforts, and organizational change through a risk-informed lens.
  • Lead, develop, and retain a global team of Compliance and Operational Risk professionals.
  • Foster an inclusive culture focused on integrity, accountability, collaboration, and risk excellence.
  • Set objectives, performance expectations, and development priorities while building organizational capability and succession depth.
  • Drive consistency, connectivity, and operational excellence across Markets and Corporate Functions Non-Financial Risk teams.

Benefits

  • 401(k) retirement savings plan with company match.
  • Basic life insurance, medical insurance, dental insurance, vision insurance, long-term disability, and optional additional insurance coverage.
  • Paid time off, including vacation and sick leave, short-term disability, and leave for family care responsibilities.
  • Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, with certain sales-role exceptions.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities.
  • Flexible work-life support.
  • Paid volunteer days.
  • Employee networks.
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