Head of New Account Fraud Strategies Team
About The Position
The Head of New Account Fraud Strategies leads the development and execution of fraud risk strategies to identify, prevent, and mitigate fraud associated with customer onboarding and account opening. The role protects the organization from emerging fraud threats while supporting business growth and delivering a seamless customer experience. The leader oversees fraud strategists, analysts, and data professionals who monitor fraud trends, develop risk mitigation strategies, and optimize fraud prevention practices. The position partners with Operations, Product, Technology, Risk, Compliance, and business leaders to drive effective fraud controls, achieve measurable business outcomes, and strengthen the organization’s overall fraud risk management program. The ideal candidate is a strategic, results-oriented fraud leader with expertise in identity-related fraud, first-party fraud, account opening fraud, and fraud risk management in a large financial institution or similarly complex environment.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, a related technical field, or equivalent education, training, and work-related experience.
- Minimum of 7 years of experience in enterprise architecture or related technology roles, including leadership experience.
- Strong knowledge of architecture frameworks, principles, and best practices.
- Understanding of regulatory compliance and risk management related to technology architecture.
Nice To Haves
- 10+ years of experience in fraud risk management, fraud strategy, financial crimes, fraud analytics, or related disciplines.
- 5+ years of leadership experience managing teams responsible for fraud strategy, analytics, risk decisioning, or fraud prevention.
- Experience developing and managing fraud prevention strategies in consumer banking, digital banking, payments, financial services, fintech, or related industries.
- Strong understanding of customer onboarding risks, identity-related fraud, first-party fraud, synthetic identity fraud, and emerging fraud threats.
- Ability to balance fraud risk mitigation, customer experience, and business growth objectives.
- Experience leading cross-functional initiatives with Operations, Product, Technology, Risk, and Compliance partners.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent written and verbal communication skills, including the ability to influence senior leaders and stakeholders.
- Deep knowledge of fraud trends affecting digital account opening and customer onboarding.
- Experience using data analytics, predictive modeling, and risk-based decisioning to improve fraud prevention performance.
- Advanced analytical skills, including experience working with large and complex datasets.
- Proficiency in SQL, SAS, Python, or comparable analytical tools.
- Demonstrated success reducing fraud risk while improving operational efficiency and customer outcomes.
- Experience developing fraud strategy roadmaps, business cases, and performance measurement frameworks.
- Knowledge of banking regulations, risk governance practices, and fraud management principles.
- Professional certifications such as CFE, CAMS, CFCS, FRM, or similar industry-recognized credentials.
- Experience presenting fraud risk trends, strategic recommendations, and performance results to executive leadership.
Responsibilities
- Lead the development and execution of fraud risk strategies for customer onboarding and account opening.
- Identify, prevent, and mitigate fraud risks while supporting business growth and a seamless customer experience.
- Oversee a team of fraud strategists, analysts, and data professionals.
- Monitor fraud trends and develop risk mitigation strategies.
- Optimize fraud prevention practices.
- Partner with Operations, Product, Technology, Risk, Compliance, and business leaders to implement effective fraud controls.
- Deliver measurable business outcomes and strengthen the organization’s fraud risk management program.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
