Head of NA Strategy & Operations

eBaySan Jose, CA
Remote

About The Position

You’ll be joining eBay’s North America Commercial Operations team to support the development of our go to market strategy across the US & Canada. Joining the business as Head of Strategy you’ll work closely with the Senior Director of North America Strategy to develop market insights & unlock opportunities for eBay across the region.

Requirements

  • 8yrs+ in strategy roles crafting clear frameworks, go-to-market plans, and connecting the dots for senior leaders and initiative owners
  • 8yrs+ of defining and conducting deep quant & qual research, including the ability to synthesize key insights for exec audiences
  • 5-7yrs+ in consumer retail or marketplaces, including a deep understanding of the key industry dynamics and growth drivers
  • Proven ability to partner effectively across a matrix, including driving change thru alignment and influence
  • Acts as the customer, seeks to understand product & competitive landscape through the eyes of buyers & sellers
  • Mastery of influencing others through clear and compelling written and verbal comms
  • Operates with urgency, an intrinsic focus on making impact, and a sense of extreme ownership (especially when there is ambiguity)
  • Track record of professional success; prefer experience at top tier management consulting, investment banking, or similar industries
  • Aligns with our eBay DNA - empower our community, innovate boldly, deliver with impact, be for everyone, and act with integrity

Responsibilities

  • Develop rigorous analysis and business cases that drive strategic alignment, key decisions, resource allocations, and corrective actions
  • Work across the matrix of partners to ensure we create great customer experiences while delivering on financial commitments
  • Own the unifying market narratives for US and CA, including customer and competitive trends and the implications for eBay
  • Drive ideation and analysis of potential strategic efforts, such as M&A, partnerships, and innovation
  • Partner with Comms to cascade strategies and priorities to the US and CA teams, and ensure aligned visions and priorities
  • Guide development of operational plans and resource prioritization, to ensure executional alignment across all major initiatives and launches
  • Partner with finance/analytics to deliver timely, relevant, and insightful metrics and implications to executive leadership
  • Model eBay DNA in all interactions to drive great customer and business results

Benefits

  • 401(k) eligibility
  • various paid time off benefits, such as PTO and parental leave
  • target bonus
  • restricted stock units
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