Head of NA Strategy & Operations

eBay•San Jose, CA

8d•Remote

About The Position

You’ll be joining eBay’s North America Commercial Operations team to support the development of our go to market strategy across the US & Canada. Joining the business as Head of Strategy you’ll work closely with the Senior Director of North America Strategy to develop market insights & unlock opportunities for eBay across the region.

Requirements

8yrs+ in strategy roles crafting clear frameworks, go-to-market plans, and connecting the dots for senior leaders and initiative owners
8yrs+ of defining and conducting deep quant & qual research, including the ability to synthesize key insights for exec audiences
5-7yrs+ in consumer retail or marketplaces, including a deep understanding of the key industry dynamics and growth drivers
Proven ability to partner effectively across a matrix, including driving change thru alignment and influence
Acts as the customer, seeks to understand product & competitive landscape through the eyes of buyers & sellers
Mastery of influencing others through clear and compelling written and verbal comms
Operates with urgency, an intrinsic focus on making impact, and a sense of extreme ownership (especially when there is ambiguity)
Track record of professional success; prefer experience at top tier management consulting, investment banking, or similar industries
Aligns with our eBay DNA - empower our community, innovate boldly, deliver with impact, be for everyone, and act with integrity

Responsibilities

Develop rigorous analysis and business cases that drive strategic alignment, key decisions, resource allocations, and corrective actions
Work across the matrix of partners to ensure we create great customer experiences while delivering on financial commitments
Own the unifying market narratives for US and CA, including customer and competitive trends and the implications for eBay
Drive ideation and analysis of potential strategic efforts, such as M&A, partnerships, and innovation
Partner with Comms to cascade strategies and priorities to the US and CA teams, and ensure aligned visions and priorities
Guide development of operational plans and resource prioritization, to ensure executional alignment across all major initiatives and launches
Partner with finance/analytics to deliver timely, relevant, and insightful metrics and implications to executive leadership
Model eBay DNA in all interactions to drive great customer and business results