Head of Mortgage Growth & Operations
About The Position
As Head of Mortgage Growth & Operations, you will lead the creation and scaling of Military.com’s mortgage marketplace business. Reporting to senior leadership, you will own the end-to-end development of a new VA loan lead generation platform, working cross-functionally with engineering, business development, and executive stakeholders to build a scalable and profitable business from the ground up. This role requires a highly analytical and entrepreneurial operator who thrives in ambiguity, enjoys building new ventures, and can combine strategic thinking with hands-on execution. You will be responsible for developing the marketplace infrastructure, establishing lender partnerships, optimizing unit economics, and driving long-term revenue growth.
Requirements
- 5+ years of experience in strategy, operations, consulting, finance, engineering, data science, or a related analytical field.
- Proven experience building, launching, or scaling a new business, product, or revenue stream.
- Strong analytical and problem-solving skills with experience using data to drive decisions.
- Entrepreneurial mindset with a strong sense of ownership and execution.
- Excellent communication and stakeholder management skills.
- Bachelor’s degree in Business, Finance, Economics, Engineering, Data Science, or a related field.
Responsibilities
- Own the development and growth of Military.com’s mortgage lead generation marketplace.
- Partner with engineering to build and optimize the platform’s infrastructure and user experience.
- Analyze audience, performance, and market data to identify growth opportunities and maximize revenue.
- Define product requirements, operational workflows, and growth strategies to ensure successful execution.
- Develop business cases, financial models, and revenue forecasts to support strategic decisions.
- Build and manage relationships with mortgage lenders and financial partners.
- Expand the lender network and diversify revenue sources.
- Track marketplace performance and continuously improve lead quality, conversion rates, and profitability.
- Conduct market research and competitive analysis to identify new opportunities.
- Collaborate with leadership and cross-functional teams to execute growth initiatives.
Benefits
- Full health insurance plan (including medical, dental, and vision).
- Fitness subscription reimbursement program.
- Competitive compensation plan and bonus structure.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
