Internals Only : Head of MEAL (Shared Services)

War Child Alliance • Town of Chautauqua, NY

11d • Remote

About The Position

The Head of MEAL provides strategic leadership for War Child’s Monitoring, Evaluation, Accountability and Learning (MEAL) function, ensuring high-quality evidence, learning and data systems that strengthen programme quality, organisational accountability and evidence‑based decision‑making. The role leads the development and operationalisation of War Child’s global MEAL framework, data strategy and quality assurance systems, with a strong focus on Evidence‑Based Methods (EBMs), Quality of Care (QoC) indicators, and continuous learning. The Head of MEAL manages a global team of MEAL, knowledge and data specialists, supports country offices and partners through mutual capacity strengthening, and positions MEAL as a core enabler of programme excellence, scaling and localisation.

Requirements

• Relevant academic background in MEAL, social sciences, development, public policy, data or related fields.
• Relevant experience in MEAL, knowledge management and/or data analysis.
• Significant experience working in humanitarian or post‑conflict contexts.
• Demonstrated leadership of global or multi‑country MEAL systems and teams.
• Experience designing and operationalising MEAL frameworks, tools and learning systems.
• Strong experience with EBMs, quality frameworks and international standards.
• Experience in capacity strengthening, training design and facilitation.
• Proven ability to work through organisational change processes.
• Fluency in English is required for this role.
• Sound knowledge and understanding of children’s rights.
• Knowledge of localisation and anti-racism issues and practices in humanitarian aid and development sectors.
• Knowledge of geopolitical trends and conflicts in the world.
• Knowledge of digital tools and software such as Mural, Miro, Sharepoint, MS Teams, etc.

Nice To Haves

• Master’s degree desirable.
• Additional languages may be useful depending on stakeholder groups and organisational context, for example Arabic, Dari, French, Spanish, or Ukrainian.

Responsibilities

• Set and steward War Child’s global MEAL, knowledge and data strategy, ensuring it drives programme quality, organisational learning and evidence‑based decision‑making.
• Ensure effective implementation and continuous improvement of the Global MEAL Framework, aligned with organisational strategy, Theory of Change, thematic priorities and Evidence‑Based Methods (EBMs).
• Guarantee that MEAL systems enable accountability, learning and adaptive management at global and country levels, strengthening programme relevance and impact.
• Lead the integration of MEAL across the EBM portfolio, ensuring consistent application of Quality of Care (QoC) indicators, evidence standards and learning processes.
• Provide organisational oversight of evidence and QoC data, ensuring consolidated analysis informs leadership review, strategic direction and scaling decisions.
• Enable continuous adaptation, localisation and scale‑up of EBMs, using MEAL evidence to guide improvement and contextual relevance.
• Uphold alignment with international MEAL and quality standards, strengthening organisational credibility, consistency and best practice.
• Provide authoritative technical leadership in MEAL, knowledge and data, guiding global, country and partner teams to strengthen quality and coherence of practice.
• Ensure robust MEAL data governance and digital enablement, safeguarding ethical, secure and effective use of programme data while strengthening digital tools, dashboards and insight generation.
• Build and lead a high‑performing global MEAL function, ensuring strong team leadership, capacity strengthening across countries and partners, and positioning War Child as a credible sector leader in evidence, accountability and learning.
• Ensure MEAL systems serve organisational priorities across programming, fundraising, advocacy and accountability.
• Act as a strategic partner to senior leadership by translating complex MEAL data into actionable organisational insights.
• Support localisation by promoting proportional, partner‑appropriate MEAL approaches and mutual capacity strengthening.
• Embed accountability to children and communities through feedback mechanisms and learning loops.
• Align MEAL processes with donor requirements without compromising organisational learning priorities.
• Strengthen internal collaboration between MEAL, Programme Quality, R&D, Advocacy, Communications and Funding teams.
• Support organisational change processes by ensuring learning and evidence guide adaptation and decision‑making.
• Represent War Child in global MEAL, learning and accountability networks and initiatives.
• Promote a learning culture that values reflection, curiosity, and continuous improvement.

Benefits

• Meaningful Impact : Contribute directly to improving the lives of children and families affected by conflict through quality education and long-term, sustainable change.
• Professional Growth: Join a dynamic organisation that values learning, innovation, and professional development, with opportunities for capacity building and growth through the role and War Child’s global network.
• Global Reach : Play a key role in scaling a ground-breaking programme across multiple conflict-affected contexts worldwide.
• Collaborative & Inclusive Culture : Work alongside passionate, mission-driven colleagues in a diverse, inclusive and respectful workplace that prioritises safety, fairness and equal opportunity for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior