Head of Material Operations

Genentech•Oceanside, CA

1d•Onsite

About The Position

This role is a valuable part of our Genentech Oceanside team, which is committed to maintaining seamless supply chain execution, high-quality warehousing operations, and cGMP compliance to ensure the delivery of vital therapies to patients. As a key member of this team, you will have the opportunity to collaborate closely with internal and external stakeholders across Manufacturing, Quality, Procurement, and Strategic Supply Planning. In this position, you will drive operational excellence, champion lean leadership, and shape strategic materials management across both site and network operations.

Requirements

Bachelors and/or Master’s degree (materials management, business, or science is preferred) plus 15 years of total experience, including 5 years experience in supervisory role.
9-12 years’ experience in materials handling/management, warehousing, receiving, distribution, traffic, transportation, logistics, operations, and/or supply chain.
DHS TSA clearance and CCSP experience
DOT AITA experience
Hands-on experience in biotech, pharmaceutical, or chemical manufacturing environments, backed by comprehensive knowledge of industry standards for materials handling, receiving, shipping, and storage.
Strong leadership and team-development abilities, paired with exceptional cross-functional communication and interpersonal skills.
In-depth working knowledge of cGMP concepts, Hazmat regulations, safe chemical handling/dispensing, Right-to-Know guidelines, and DOT compliance (including hazardous manifesting, placarding, and proper shipping names).
Experienced with enterprise computer systems (MRP/SAP) in a validated environment, alongside proficiency in Microsoft Office tools (Word, Excel, Visio, Project).

Nice To Haves

APICS certification preferred or willing to work toward certification.
Professional certifications in Materials Management/Materials Handling desired.

Responsibilities

Establish strategic goals and maintain full operational and financial responsibility (budget) for the Warehouse organization.
Build an inclusive, highly motivated, and agile workforce across onsite and remote teams—fostering high team spirit, effective communication, urgency, and long-term goal achievement.
Serve as an active change agent on the extended site leadership team, driving cross-functional planning, decision-making, and collaboration across local site and broader network activities.
Embody PT lean leadership and continuous improvement while proactively promoting a positive Safety Culture and strict cGMP operating principles.
Oversee all core material handling for manufacturing (receipt, sampling, storage, internal transport, shipping, and MRO spare parts), including the management of the site working cell bank and backup master cell bank supporting SSF Cell Banking.
Serve as the primary interface for 3PLs, landlords, Procurement (SRM feedback), and outsourced manufacturing partners—managing execution (goods receipt, outbound deliveries, inventory transactions) and coordinating direct material QC testing to ensure GMP compliance.
Monitor and report warehouse capacity, capability, inventory accuracy, and health metrics (KPIs, PHIs, OTIF delivery) in partnership with Strategic/Supply Planning, while ensuring strict adherence to cGMPs, regulatory standards, and warehousing policies.
Act as a Business Process Manager (MLD BPM) and Business Process Expert (BPE) on the network Warehouse Council, leading local/global projects and serving as the key PT escalation point for purchased or transferred material issues.
Direct inventory management, stocking strategies, and substore operations for MRO spare parts, cell banking, and site materials across global and regional networks (OCN, HTO, RSTO, SSF, PZ).
Oversee direct material release inputs (CoA documentation, sampling instructions, Raman testing) to ensure strictly compliant delivery to Quality within established SLAs, while supporting CMO execution (RSTO) and MES Master Data accuracy (MH).
Serve as the strategic Network Hub for North American sites (OCN, SSF) and the local PT Hub interface (Basel-SM) to streamline communication, alignment, and network-wide standard practices.
Direct key management interfaces with service providers and landlords (Basel-Bio, PZ) to ensure full operational support for warehousing and facility infrastructure.