Head of Marketing - US Market

Crystalia Glass
Remote

About The Position

Crystalia Glass is a US manufacturer and installer of premium architectural glass systems for residential and commercial interiors, including glass partitions, sliding glass walls, and steel- and aluminum-framed systems. We are looking for a Head of Marketing to own and develop our US marketing function across brand, growth, performance, analytics, and team leadership.

Requirements

  • 7+ years of marketing experience, including 3+ years leading a full marketing function with ownership of strategy, budget, team, and results.
  • Direct experience owning marketing for the US market, with responsibility for customer acquisition, demand generation, and brand growth.
  • Experience marketing the same product or brand to both B2B and B2C audiences simultaneously — with distinct positioning, customer journeys, acquisition strategies, and funnels for each audience.
  • Experience in a relevant or closely related industry — ideally construction, building materials, architecture and interior products, custom furniture, home improvement, premium home products, or another comparable high-consideration category.
  • Experience managing significant paid media budgets — ideally $1.5M+ annually — with the ability to discuss actual spend, channel allocation, and resulting business performance.
  • Strong full-funnel analytics experience, including attribution, CAC, ROMI, conversion rates, channel economics, and analysis through to closed revenue.
  • Strong experience with CRM systems, including pipeline structure, workflows, lead qualification, reporting, and funnel analysis. We currently use HubSpot, but experience with other advanced CRM platforms is absolutely fine.
  • Experience leading distributed marketing teams of 8+ people, including specialists, contractors, and agencies.
  • Proven marketing and growth results supported by specific numbers and business outcomes.
  • English C1+, with strong written English for US-facing communication, messaging, and creative review.

Nice To Haves

  • E-commerce is not our primary business model, but experience with digital customer journeys, online conversion, and e-commerce mechanics will be valuable.
  • Premium or luxury product experience
  • Architecture, construction, building materials, interiors, custom furniture, or home improvement background
  • Experience with architect, designer, contractor, or other specifier channels
  • Experience building a brand function from the ground up
  • PR and media relations in architecture, design, construction, or lifestyle
  • Showroom, trade show, or physical retail marketing
  • New product launches in established markets
  • Practical use of AI in marketing workflows for analysis, research, content production, and automation

Responsibilities

  • Define and strengthen Crystalia's positioning in the US premium market
  • Build consistent messaging and brand standards across channels and customer touchpoints
  • Develop a visual production pipeline for completed projects — photography, video, and portfolio content
  • Build PR and media presence in architecture, interior design, construction, and relevant lifestyle publications
  • Develop partnerships with architects, interior designers, contractors, and other trade professionals
  • Own marketing-sourced growth across both B2B and B2C
  • Manage and allocate a $200K+ monthly media budget
  • Lead strategy across paid search, paid social, SEO, content, CRM, and other acquisition channels
  • Make channel and budget decisions based on closed revenue and unit economics, not lead volume alone
  • Improve qualified demand, conversion, CAC, ROMI, and overall marketing efficiency
  • Build visibility from first touch through closed revenue
  • Develop attribution and channel-level unit economics
  • Track and use CAC, ROMI, conversion rates, close rates, average deal value, and sales-cycle length
  • Analyze lost opportunities, objections, CRM data, and customer conversations to improve positioning and campaigns
  • Build concise executive reporting focused on metrics that drive decisions
  • Define and review lead qualification criteria
  • Analyze lead quality, conversion, and revenue by source
  • Review funnel performance and lost-deal reasons
  • Improve the handoff and customer journey between Marketing and Sales
  • Assess and develop the existing team structure
  • Strengthen brand and analytics capabilities
  • Hire and manage specialists, contractors, and agencies
  • Establish clear ownership, processes, quality standards, and accountability
  • Build systems that can scale with the business
  • Build Crystalia into a stronger and more recognizable premium brand in the US architectural glass market, while creating a marketing system that produces predictable and profitable revenue growth.

Benefits

  • Media budget: $200K+/month
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