Head of Maintenance

! Search For Your Next Opportunity.•Chicago, IL
•Onsite

About The Position

The Head of Maintenance will oversee physical asset management for a residential property in Chicago’s West Loop and report directly to the Property Manager. The role is responsible for the effective operation and maintenance of building systems and equipment, responding to emergencies, coordinating property upkeep, maintaining facilities records, overseeing contractor work, managing budgets, and supervising maintenance and janitorial staff. The position is on call 24/7 for maintenance emergencies and may require work on holidays, weekends, and evenings based on property needs and emergency situations.

Requirements

  • At least five years of experience managing multifamily residential facilities.
  • HVAC certification.
  • Exceptional customer service skills.
  • Proficiency in basic computer applications and operations.
  • Excellent interpersonal and communication skills.
  • Self-motivated, with the ability to manage multiple priorities.
  • Ability to work in a fast-paced environment, including holidays, weekends, and evenings based on property needs and emergency situations.
  • Strong time management, organizational, and problem-solving skills.

Responsibilities

  • Ensure the effective operation and maintenance of building systems, including HVAC, boilers, and related equipment.
  • Respond promptly and effectively to emergencies in accordance with documented procedures.
  • Coordinate with staff, vendors, contractors, and residents to promote and maintain the safety, cleanliness, and upkeep of the building.
  • Conduct daily property walks and manage work orders and preventive maintenance.
  • Maintain detailed facilities maintenance records for mechanical systems, the pool, and elevators.
  • Schedule, oversee, and inspect contractor work to ensure it is completed according to the project scope.
  • Develop and manage budgets for supplies, equipment, and payroll costs.
  • Schedule, supervise, and manage maintenance and janitorial staff.
  • Assess building systems and recommend appropriate maintenance and replacement schedules.

Benefits

  • 401(k) with a company match
  • Medical, dental, vision, and health savings accounts
  • Company-paid life, AD&D, LTD, and STD
  • PTO
  • Sick time
  • Company-paid family leave program
  • Tuition reimbursement program
  • Commuter benefits (Chicago only)
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