Head of Maintenance
About The Position
Draper and Kramer is hiring a Head of Maintenance to oversee physical asset management at a residential property in Chicago’s West Loop. The role reports directly to the Property Manager and is on call 24/7 for maintenance emergencies. The successful candidate will lead maintenance and janitorial staff, manage competing priorities, adapt to changing responsibilities, and maintain a positive attitude, with strong communication and organizational skills. The role includes maintaining building systems and equipment, responding to emergencies, coordinating with staff, vendors, contractors, and residents, overseeing contractor work, managing budgets, and maintaining detailed facilities records.
Requirements
- At least five years of experience managing multifamily residential facilities.
- HVAC certification.
- Exceptional customer service skills.
- Proficiency in basic computer applications and operations.
- Excellent interpersonal and communication skills.
- Self-motivated, with the ability to manage multiple priorities.
- Ability to work in a fast-paced environment, including holidays, weekends, and evenings based on property needs and emergency situations.
- Strong time management, organizational, and problem-solving skills.
- Ability to assess building systems and recommend appropriate maintenance and replacement schedules.
Responsibilities
- Ensure effective operation and maintenance of building systems, including HVAC, boilers, and related equipment.
- Respond promptly and effectively to emergencies according to documented procedures.
- Coordinate with staff, vendors, contractors, and residents to promote and maintain building safety, cleanliness, and upkeep.
- Conduct daily property walks and oversee work orders and preventive maintenance.
- Maintain detailed facilities maintenance records for mechanical systems, the pool, and elevators.
- Schedule, oversee, and inspect contractor work to ensure completion according to project scope.
- Develop and manage budgets for supplies, equipment, and payroll costs.
- Schedule, supervise, and manage maintenance and janitorial staff.
Benefits
- 401(k) with a company match
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Accounts
- Company-paid life insurance
- Company-paid AD&D
- Company-paid LTD
- Company-paid STD
- PTO
- Sick time
- Company-paid family leave program
- Tuition reimbursement program
- Commuter benefits (Chicago only)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
