Head of Learning & Development, Americas

KONE • Lisle, IL

1d • $196,600 - $258,090 • Onsite

About The Position

The Head of Learning & Development, Americas is a strategic leadership role responsible for shaping the learning vision and driving talent development across the United States, Canada, and Mexico. The role develops and executes learning strategies that build critical capabilities, accelerate performance, and support KONE’s business objectives. Working with senior business leaders, HR, and global stakeholders, the position champions continuous learning and oversees the design, delivery, and evolution of development programs. It also leads regional L&D teams to promote collaboration, innovation, and alignment across the Americas.

The role leads the regional learning strategy and programs, partners with business leaders to identify capability gaps, and advises on organizational capability and workforce readiness. It manages the Americas Learning & Development Center of Excellence budget, monitors resource allocation and investment, measures learning effectiveness, and ensures sound governance and operational execution. The position is based in Lisle, Illinois, and requires 10–20% travel, including occasional international travel.

Requirements

• Bachelor's degree required.
• 10+ years of experience in Learning & Development, Talent Development, Organizational Development, Human Resources, or a related area.
• 5+ years of people leadership experience, with demonstrated success leading teams and achieving results through others.
• Experience developing and implementing enterprise-wide or regional learning strategies.
• Proven experience leading Learning & Development functions within complex, matrixed organizations.
• Experience with learning technologies, Learning Management Systems (LMS), digital learning platforms, and online learning methodologies.
• Strong English verbal and written communication skills.
• Ability to travel 10–20%, including occasional international travel.

Nice To Haves

• Advanced degree (MBA, Master's, or related field).
• Multi-country leadership experience across the United States, Canada, and Mexico.
• Experience leading a Learning & Development Center of Excellence (CoE).
• Organizational Development and Change Management expertise.
• Experience in industrial, manufacturing, engineering, construction, field service, or similarly complex operational environments.
• Advanced knowledge of learning analytics, capability planning, and workforce development.

Responsibilities

• Develop and execute the Americas Learning & Development strategy in alignment with business objectives and global learning priorities.
• Build and sustain a learning culture that supports continuous development, growth, and career advancement.
• Define regional and local competence development priorities with HR and business leaders.
• Develop and implement learning frameworks, governance processes, and standards for organizational capability development.
• Ensure learning initiatives support workforce needs and talent strategies.
• Lead the design, deployment, maintenance, and continuous improvement of learning solutions across the Americas.
• Drive innovation through learning technologies, online learning solutions, digital learning platforms, and modern learning methodologies.
• Oversee global and local training program delivery in accordance with budgets, organizational guidelines, and strategic priorities.
• Support learning design project portfolio governance and alignment with business priorities.
• Facilitate, train, or present selected leadership, professional development, and business-critical programs and workshops.
• Ensure learning programs deliver measurable business impact and support employee development goals.
• Partner with business and HR leaders to identify capability gaps and develop targeted learning solutions.
• Build local training plans with HR, business leadership, and Area L&D teams.
• Ensure effective use of global learning processes, including competence development, competency frameworks, training development, and learning delivery and administration practices.
• Help business leaders establish KPIs, learning targets, and success metrics for training programs.
• Align learning and competence development initiatives with short-term business objectives and long-term workforce requirements.
• Advise leaders on organizational capability development and workforce readiness.
• Lead, direct, coach, and develop Learning & Development professionals across the Americas.
• Build a high-performing, collaborative, customer-focused team and ensure members have the skills, capabilities, and resources to deliver quality learning services.
• Drive collaboration and best-practice sharing across teams in the United States, Canada, and Mexico.
• Foster employee engagement, accountability, and continuous improvement within the L&D function.
• Develop and manage the annual Americas Learning & Development CoE budget according to global and local budgeting guidelines.
• Monitor resource allocation and learning investments to maximize organizational impact and return on investment.
• Measure learning effectiveness through analytics, reporting, and business performance indicators.
• Ensure effective governance, administration, and operational excellence across learning initiatives.

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits
• KONE Annual Bonus plan at 25% Target Incentive (70/30), based on achievement of company goals and individual goals

What This Job Offers

• Job Type: Full-time
• Career Level: Director