Head of IT

Tycho.AI • Cambridge, MA

2d

About The Position

The Head of IT will lead internal IT operations, infrastructure management, user support, and cybersecurity initiatives across the organization. This role will be responsible for maintaining secure and reliable systems that support a fast-growing engineering organization working on sensitive hardware and software technologies.

Requirements

• 5+ years of experience in IT administration, IT operations, or infrastructure management
• Experience managing corporate IT systems in Linux and macOS environments
• Demonstrable experience with Google cloud infrastructure and collaboration platforms such as Google Cloud Platform, Google Workspace, Gemini Enterprise Agent, and similar tools
• Familiarity with cybersecurity best practices including MFA, EDR, VPNs, patching, and access control management
• Experience supporting engineering or technical organizations
• Strong troubleshooting and systems administration skills
• Excellent organizational, communication, and documentation abilities
• Ability to operate effectively in a fast-paced startup environment with evolving priorities

Nice To Haves

• Experience working in aerospace, defense, robotics, autonomous systems, or other security-sensitive industries
• Familiarity with compliance frameworks such as NIST 800-171, CMMC, SOC 2, or ISO 27001
• Experience supporting hybrid cloud/on-prem infrastructure environments
• Exposure to DevSecOps, CI/CD infrastructure, and software engineering workflows

Responsibilities

• Manage day-to-day IT operations including user support, endpoint management, identity management, networking, cybersecurity, and SaaS administration
• Administer corporate IT infrastructure including laptops, servers, cloud services, VPNs, wireless networks, and collaboration platforms
• Own onboarding and offboarding workflows, asset tracking, access controls, and IT lifecycle management processes
• Implement and maintain cybersecurity best practices across endpoints, networks, and cloud environments
• Monitor and improve IT security posture, including patch management, endpoint protection, MFA, device compliance, and vulnerability remediation
• Partner with leadership on compliance initiatives, security audits, and operational risk reduction efforts
• Troubleshoot escalated IT issues and provide hands-on technical support as needed

Benefits

• Competitive salary
• Meaningful equity
• Generous benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed