Head of Infrastructure

Arium Networks • Charlotte, NC

3d • $244,000 - $324,000 • Hybrid

About The Position

Arium Networks is building a modern, independent IT organization following a recent carve-out. We are seeking a Head of Infrastructure to stabilize, modernize, and scale enterprise infrastructure, ensuring it supports growth, resilience, and operational excellence. This leader will own end-to-end infrastructure delivery across cloud, network, end-user computing, and identity. Key priorities include post-transition stabilization (hypercare), TSA exit, and establishing a scalable operating model, while supporting new office buildouts including headquarters in Charlotte.

Requirements

• Bachelor's degree in computer science or a related discipline required
• 12+ years IT experience
• 8+ years in infrastructure leadership
• Expertise in M365, Azure/AWS, IAM, and ServiceNow
• Experience in carve-outs, M&A, or TSA transitions
• Proven track record improving performance at scale

Nice To Haves

• master’s degree preferred

Responsibilities

• Lead post-migration stabilization across M365, IAM, and ServiceNow
• Reduce ticket backlog and improve service performance
• Establish SLAs, KPIs, and operational discipline
• Own infrastructure workstream for TSA exit
• Ensure knowledge transfer, service continuity, and risk mitigation
• Partner with vendors to accelerate transition
• Define and execute target-state architecture (Azure-first)
• Modernize cloud, collaboration, identity, and workplace services
• Shift to proactive, engineering-led platform ownership
• Implement platform-based ownership (M365, IAM, Network, ServiceNow)
• Establish governance across incidents, change, and service management
• Drive process standardization, automation, and continuous improvement
• Manage MSPs and partners; ensure SLA adherence and performance
• Optimize costs across cloud, licensing, and services
• Align investments to business outcomes
• Build and scale a high-performing infrastructure team
• Align structure to platform model; foster accountability and execution excellence

Benefits

• Comprehensive healthcare plans with highly company subsidized premiums and annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement for eligible tuition and fees.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior