Head of Information Technology
About The Position
Karman Industries is seeking a highly motivated and hands-on Head of Information Technology to build, scale, and lead our IT function. This leader will own the company's end-to-end IT environment, including enterprise infrastructure, end-user computing, business applications, helpdesk, cybersecurity, identity and access management, networking, and software licensing. As Karman transitions from R&D into high-volume manufacturing, this role will design scalable, secure, and reliable IT systems while remaining willing to roll up their sleeves to support employees directly. You will be hands-on across day-to-day operations while building the case for and hiring your own team as Karman scales. This is an onsite role.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field.
- 8+ years of progressive IT experience, including leadership responsibility.
- Experience administering Microsoft 365 or similar enterprise software and enterprise identity management.
- Strong knowledge of networking, Windows environments, cloud infrastructure, cybersecurity, endpoint management, and enterprise SaaS administration.
- Excellent troubleshooting, communication, and project management skills.
- Comfortable operating in a fast-paced, high-growth hardware or manufacturing environment.
- Experience supporting manufacturing operations and production facilities.
Nice To Haves
- Experience building IT functions at a high-growth startup.
- Knowledge of SQL Server, data integrations, and automation.
- Experience with cybersecurity frameworks (NIST, CIS, ISO 27001) and security audits.
- Experience implementing ITSM, MDM, SSO, and Zero Trust architectures
- Experience supporting engineering organizations with complex CAD/CAE software and license servers.
Responsibilities
- Own all corporate IT infrastructure, end-user computing, networking, cloud systems, and IT operations.
- Lead IT helpdesk, onboarding/offboarding, device lifecycle management, and end-user support.
- Manage software administration (e.g., Microsoft, Claude, Jira, and other engineering enterprise applications) including user creation and provisioning, identity management, licensing, access changes, and subscription lifecycle management.
- Partner with Engineering to support deployment of engineering applications and provide the underlying workstation, network, identity, and license-server infrastructure required for those applications (e.g., Siemens NX, Ansys, Simscape, MATLAB and related license servers).
- Own software license compliance, renewals, vendor relationships, and cost optimization.
- Administer corporate website infrastructure, DNS, domains, email infrastructure, and related services.
- Manage VPN access, endpoint security, mobile device management, and remote access.
- Maintain network infrastructure, servers, storage, backups, and disaster recovery planning.
- Maintain the infrastructure, security, access controls, backup, and availability of IT-managed databases and servers, in partnership with Operations, Engineering and other system owners.
- Procure, configure, deploy, and track IT assets such as laptops, monitors, and other IT equipment.
- Develop and lead cybersecurity strategy including endpoint protection, vulnerability management, MFA, incident response, employee training, and compliance.
- Establish IT policies, documentation, standards, and scalable processes to support rapid company growth.
- Manage external IT vendors, consultants, and MSP relationships while building the internal IT organization.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
