Head of Growth, Hospitality

Metropolis • Seattle, WA

6d • Hybrid

About The Position

Metropolis is seeking a Head of Growth, Hospitality to serve as a critical commercial leadership position responsible for developing and executing the growth strategy for the hospitality segment. This leader will shape the long-term vision and roadmap for profitable growth in Metropolis’s hospitality sector, bringing together data-driven insights, commercial strategy, and ecosystem partnerships while owning the segment growth number. You will drive commercial expansion, scale innovative parking, security, and recognition technology, expand vertical marketing narratives, and forge key enterprise partnerships with major hospitality brands while collaborating cross-functionally across product, sales, marketing, and operations to establish market leadership.

Requirements

• 15+ years in the hospitality industry segment with proven commercial growth leadership
• Strong background in strategy, business development, partnerships, P&L management, and a track record of winning key national accounts
• Extensive contacts, respected relationships, and an established network of vertical-specific partners across the industry
• Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis
• Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment
• Excellent presentation and stakeholder management skills
• Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies

Nice To Haves

• MBA degree or equivalent

Responsibilities

• Lead strategy and execution to grow our hospitality vertical and location base across all regions by partnering with sales and operations teams to close business
• Open and win deals in key national accounts within the hospitality vertical while co-selling alongside regional sellers on high-priority accounts
• Ensure vertically-oriented value proposition is strong and establish vertical-standard commercial structures and deal terms
• Scale hospitality B2B marketing initiatives, trade-press coverage, and vertical conference presence across major conventions and associations to ensure Metropolis becomes a recognizable brand
• Build strategic partnerships and collaborations with key consultants, advisors, channel partners, and enterprise influencing bodies across major hospitality brands
• Collaborate cross-functionally across product, marketing, sales, and operations to scale core offerings and develop the roadmap for additional vertical products
• Build a strong partnership with product leaders to translate customer input into product-market fit and drive actual impact from our products
• Co-lead the unified product and service roadmap, defining wayfinding solutions, validation strategies, and biometric integrations
• Commercialize and scale the Metropolis Recognition Platform throughout the hospitality industry
• Partner with the data team to establish performance dashboards showcasing value creation for hoteliers, and drive thought leadership in industry forums to fuel top-of-funnel pipeline

Benefits

• healthcare benefits
• a 401(k) plan
• short-term and long-term disability coverage
• basic life insurance
• a lucrative stock option plan
• bonus plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior