Head of Enterprise Learning & Development

Zelis • Boston, MA

9d • $185,000 - $234,650 • Hybrid

About The Position

The Head of Enterprise Learning & Development (L&D) sets the enterprise-wide vision, strategy, and governance for learning across the organization. This role ensures learning is a strategic lever for performance, leadership capability, culture alignment, and long-term workforce readiness. This leader operates at the intersection of business strategy, People & Culture (P&C), and executive leadership — translating enterprise priorities into a cohesive learning operating model that drives measurable business impact.

Requirements

• 12–15+ years of progressive leadership experience in enterprise learning, talent development, or organizational effectiveness.
• Demonstrated success leading multi-year, enterprise-wide learning strategies in complex organizations.
• Demonstrated ability to influence without authority, building alignment across senior leaders, functions, and geographies to drive enterprise-wide learning priorities, standards, and adoption.
• Proven experience managing significant budgets and enterprise vendor portfolios.
• Experience designing and overseeing executive coaching programs.
• Strong executive presence with ability to influence C-suite and Board-level discussions.
• Deep understanding of digital learning ecosystems, AI-driven capability shifts, and workforce transformation.
• Experience designing governance models and enterprise operating frameworks.

Nice To Haves

• Masters, PhD/ MD preferred.

Responsibilities

• Define and own the 3–5 year enterprise learning strategy, aligned to corporate goals and workforce planning.
• Identify future capability requirements (leadership, AI fluency, digital skills, regulatory, etc.) and ensure proactive development pathways.
• Establish enterprise standards for leadership development, compliance training, digital learning, and AI enablement.
• Ensure learning investments support long-term competitiveness and organizational resilience.
• Serve as a trusted advisor to the Operating Committee, and senior leadership on enterprise capability and development strategy.
• Align learning priorities to strategic initiatives, growth objectives, and cultural transformation efforts.
• Present enterprise learning strategy, ROI, and impact metrics to executive forums.
• Drive enterprise accountability for leadership development and capability building.
• Own and oversee the enterprise Executive Coaching Program, including strategy, coach selection, governance, and impact measurement.
• Partner with the VP of People & Purpose and executive leadership to identify curriculum and coaching needs aligned to succession planning, performance acceleration, and leadership transitions.
• Own and manage the enterprise learning budget, including allocation across leadership development, executive coaching, compliance, e-learning platforms, vendor partnerships, and innovation initiatives.
• Ensure enterprise learning frameworks scale across geographies (including strong partnership with India colleagues), using influence without authority to build alignment and shared ownership across regional and functional leaders.
• Establish an L&D community operating rhythm (e.g., learning council, quarterly showcases, shared calendars, standards playbooks) to reduce duplication, improve quality, and accelerate best-practice sharing.
• Maintain a high-performing team with strong strategic and operational capabilities.

Benefits

• 401k plan with employer match
• flexible paid time off
• holidays
• parental leaves
• life and disability insurance
• health benefits including medical, dental, vision, and prescription drug coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Executive