Head of Enterprise Accounts

Ambience Healthcare • San Francisco, CA

1d • $250,000 - $300,000 • Remote

About The Position

Ambience is building an AI intelligence platform to restore humanity to healthcare and drive meaningful ROI for health systems. Their technology helps providers focus on delivering great care by removing administrative burdens. Ambience delivers real-time coding-aware documentation and clinical workflow support across various settings at top health systems in North America. The company values candor, positivity, and deep thought, expecting high performance from its team due to the importance of the problems they solve. Ambience has received recognition from KLAS Research, Fast Company, Inc., and LinkedIn, and is backed by prominent investors like Oak HC/FT, Andreessen Horowitz, OpenAI Startup Fund, and Kleiner Perkins.

Requirements

• 8+ years in enterprise healthcare sales.
• At least 3+ years in frontline sales management, directly managing individual sellers.
• Ability to coach complex, multi-threaded health system deals with high ACVs and long cycles.
• Experience navigating multiple stakeholders across clinical, IT, finance, and procurement.
• Ability to hold sellers accountable on pipeline hygiene, forecast accuracy, and deal progression without micromanaging.
• Understanding of the healthcare AI landscape to credibly engage with CMIOs, CFOs, and CIOs.
• Domain depth to coach sellers through political dynamics and buying processes unique to large health systems.
• Experience building new operating cadences, onboarding programs, and pipeline generation functions.
• Experience managing or building an ADR team alongside experienced enterprise sellers.
• Ability to attract talent and make sellers better.
• High-collaboration, high-bar hiring manager who actively strengthens the team.

Nice To Haves

• Experience building from scratch new operating cadences, new onboarding programs, new pipeline generation functions.
• Managed or built a ADR team alongside experienced enterprise sellers, understanding the very different coaching and development needs of early-career reps.

Responsibilities

• Lead the enterprise seller team and pipeline generation function, reporting to the CRO.
• Manage pipeline, conduct deal inspection, coach sellers, forecast, hire, and drive outbound pipeline generation.
• Build operating cadence, coaching infrastructure, and accountability framework for a high-performing team.
• Grow the enterprise seller team from approximately 5 to 10+ over 6-12 months.
• Own the ADR team from day one, building the outbound function and managing reps directly.
• Participate in pipeline reviews, deal inspection calls, and coach sellers through complex deals.
• Run ADR standups and ensure forecast accuracy.
• Partner with the CRO on strategic account assignments and territory planning.
• Partner with the recruiting team on building the sales bench.
• Build and run a structured weekly operating cadence for pipeline visibility and forecast accuracy.
• Conduct formalized pipeline reviews with deal inspection frameworks and account strategy sessions.
• Provide documented coaching outputs per deal.
• Coach enterprise sellers on competencies for winning healthcare AI deals, including multi-threaded selling, champion development, clinical buyer access, Epic timing, and gain-share deal mechanics.
• Implement individual development plans and monthly feedback cadences.
• Own performance management, with frameworks for identifying high and low performers.
• Define the seller profile in partnership with recruiting and actively participate in final-round interviews.
• Launch a structured onboarding program with defined ramp milestones.
• Directly manage the ADR team, establishing activity standards and quality metrics.
• Build an account-based outbound strategy coordinated with enterprise seller territories and aligned with product marketing positioning.
• Serve as a cross-functional partner to Sales Enablement, Product Marketing, and RevOps.
• Establish structured cadences and clear feedback loops with cross-functional teams.

Benefits

• Comprehensive medical, dental, and vision coverage for you and your dependents
• 401(k) with a company match of up to 3% of base salary
• Remote-friendly culture (with a San Francisco HQ)
• Full equipment provisioning
• Parental leave
• Annual company-wide off-sites, team off-sites
• Regular team lunches and all-hands gatherings (travel, lodging, and meals covered)
• Flexible time off with no annual cap
• Company-wide holidays
• Annual holiday shutdown from December 24–January 1

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed