Head of Engineering - Remote

Thriveworks • GA - Remote, GA

10d • Remote

About The Position

We're looking for a Senior Director of Engineering to lead our product engineering team. This is a high-ownership, high-visibility role that sits at the center of how Thriveworks delivers on its mission: building and operating the technology platform that connects people with the mental health care that can change their lives. You'll be the head of engineering for our product engineering team—leading a distributed group of talented engineers, owning the technical roadmap, and setting the standard for what great engineering looks like at Thriveworks. You'll partner closely with Product and Design leadership to shape how we build, not just what we build. And you'll be a key voice in how we evolve our platform—modernizing our architecture, deepening our reliability practices, and thoughtfully bringing agentic AI into our engineering workflow. This is a role for someone who leads from the front. You'll be close enough to the work to make good decisions and earn trust, and experienced enough to know when to delegate and when to get involved. You understand that in healthcare technology, quality and reliability aren't trade-offs—they're the job.

Requirements

• 8+ years of software engineering experience, with at least 4 years in engineering leadership roles.
• Demonstrated success leading distributed engineering teams, including hiring, development, and culture-building.
• Hands-on experience with modern web application architectures and the judgment to make sound architectural decisions.
• Experience owning or significantly contributing to site reliability, observability, and incident management practices.
• Strong cross-functional communication skills—comfortable partnering with Product, Design, Operations, and executive stakeholders.

Nice To Haves

• Healthcare technology experience, or experience in another regulated industry where compliance, data privacy, and system reliability are foundational.
• Familiarity with our core stack: TypeScript, Node.js, NestJS, Next.js/React, PostgreSQL.
• Experience leading teams through meaningful AI tooling adoption, particularly agentic or LLM-assisted development workflows.
• Background in multi-system integration environments (EHR, CRM, payment processing, insurance verification, or similar).
• Experience scaling engineering practices in a high-growth company.

Responsibilities

• Lead and grow a distributed product engineering team, fostering a culture of craft, psychological safety, and continuous improvement.
• Own engineering quality standards—code review practices, testing philosophy, documentation expectations, and how the team thinks about technical debt.
• Drive architectural evolution in partnership with tech leads, including ongoing modernization of our platform and our integrations with AdvanceMD EHR, Salesforce, and third-party insurance and credentialing systems.
• Own site reliability: incident response, on-call structure, observability tooling (Datadog), and the broader SRE function as it matures.
• Shape how our engineering team adopts agentic coding tools—setting the tone, building guardrails, and developing the internal practices that make AI-assisted development a genuine accelerant.
• Partner with Product and Design leadership to influence how work is scoped, sequenced, and executed—ensuring engineering perspective is part of the planning process, not just the delivery.
• Own the engineering hiring process end-to-end: defining roles, calibrating candidates, and building a team that raises the collective bar.
• Represent engineering in cross-functional leadership conversations, translating technical context into business impact and vice versa.
• Build and maintain a healthy, high-trust relationship with your team—creating the conditions for engineers to do the best work of their careers.

Benefits

• An amazing team culture
• Healthcare, Dental, Vision, and life insurance benefits
• 401K with 3% employer match
• Paid time off and paid holidays
• Additional coverage options are available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance
• Professional development & advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed