Head of Design, Global Expansion

NubankMiami, FL
Remote

About The Position

Nu is launching a brand-new global account into dozens of markets at once, offering multi-currency holdings, yield, diversification across digital assets, and a suite of debit cards, designed for people whose work and family span borders. The underlying infrastructure is powered by stablecoins and open financial services, but this complexity is fully abstracted, providing customers with a delightful and magical consumer product. This initiative serves as the launchpad for new innovations at Nu, including the Magic App and the next evolution of the design system. The benchmark for this project is global leaders like Revolut and Wise, with the goal of surpassing them. As Head of Design, you will own the design function for the entire project, acting as a player-coach who manages a team while remaining deeply involved in the craft through prototyping, refining, and setting the standard by example. The ideal candidate's work itself should set the benchmark for excellence.

Requirements

  • Craft first: Extreme attention to detail and a portfolio that demonstrates world-class product design.
  • A hands-on manager: Experience leading teams while still actively designing.
  • Fintech-adjacent domain experience: Worked in or around financial products (payments, cards, banking, digital assets, consumer finance) or have extraordinary craft and a track record of making complex products feel simple.
  • A system-level collaborator: Ability to operate within a mature design organization, influencing the global system, contributing patterns, and partnering with central teams.
  • A bar-raiser: Not satisfied with 'good enough,' pushing yourself and your team to the next level, especially when competing against the best in the world.

Responsibilities

  • Lead the design function for Nubank's most ambitious global expansion — a multi-currency, multi-market account launching to 40+ countries simultaneously.
  • Set and hold the craft bar at a global standard, benchmarking against the best fintech products in the world (Revolut, Wise, and beyond).
  • Stay hands-on, shipping design, prototyping, and elevating every surface and interaction while managing people.
  • Push the design system forward, as this product is the proving ground for new components and patterns that flow back into Nu's global design system.
  • Navigate the balance between creative freedom and organizational maturity by influencing and persuading the central design organization, contributing patterns back to the system, and building bridges rather than working in isolation.
  • Collaborate closely with engineering, product, and the broader design organization to ship experiences that feel magical and effortless to customers across China, Italy, Spain, and dozens of other markets.
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