Head of Department, Special Effects, Lighting, Audio & Projections – Mad Apple

Cirque du Soleil Entertainment Group•Las Vegas, NV

1d•Onsite

About The Position

This full-time position is for a Head of Department (HOD) for Special Effects, Lighting, Audio & Projections at Mad Apple, reporting to the show’s Technical Director. The primary objective is to lead the department's team in operations, maintenance, and special projects. The role requires advanced knowledge of lighting systems, networking, and programming. The HOD will oversee the crew in the installation, maintenance, and operation of theater power and UPS systems, network lighting and dimming systems, computer consoles, and conventional, automated, and projection systems and equipment safely and consistently. This position is crucial for maintaining systems and networks, and the HOD will oversee all activities for the Audio team, including installation, operation, troubleshooting, and repair of systems and equipment. Ensuring all communication systems are ready for smooth show operations is also a key responsibility, especially given the show's live band. The ideal candidate will be a team player with effective communication skills and flexibility, comfortable with critical thinking and decision-making in a fast-paced environment.

Requirements

At least five years of previous experience in a similar position on large scale productions.
At least three years of previous leadership experience.
Working knowledge of Word, Excel, Outlook, PowerPoint, SharePoint, and AutoCAD.
Comprehension of basic principles of AC/DC electricity.
Comprehension of basic electronics.
Comprehension of computer operations as it pertains to lighting systems.
Proficient in operating and repairing audio gear, including LCS, audio console mixing, RF, video, and communications systems.
Previous experience in LCS Cue Station programming.
Demonstrated ability to manage personnel, work in a team environment, and work under pressure.
Excellent customer service skills.
Interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Ability to obtain OSHA 30 course completion card.
Availability to work varied shifts, including weekends and holidays.
High School Diploma and/or GED required.
Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted.
Fluent in English, both written and spoken.
Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation.

Nice To Haves

Electronics training and audio equipment repair skills is an asset.
Knowledge of wireless microphone systems and automated systems.

Responsibilities

Manage the show’s department during performances, Artist training, rehearsals and maintenance in collaboration with the Technical Director and Production Department Manager.
Complete HR/administrative tasks for the department, including payroll, scheduling, onboarding, hiring, and disciplinary actions.
Work closely with the Band Leader, Band, Coaches, and Act Captains.
Champion all computer networks affecting show operations.
Work with the Technical Director and Production Department Manager on budgets and forecasting of departmental needs, including inventory.
Ensure all departmental-related documentation is completed accurately and in a timely manner, and train the team on best practices for documentation.
Inspect and maintain equipment, stage, and backstage areas.
Learn, program, and run show tracks to ensure the safe and continued operation of the show, as needed.
Coordinate, determine, and oversee support for special projects, including research, purchasing, construction, and installation of new show elements, and other projects within the department’s specialty.
Ensure the team has thorough knowledge of all department equipment specific to the production to operate equipment safely.
Establish and maintain training and backup plans to ensure continuity of performance operations.
Assist other departments when necessary for cross-departmental support.
Adhere to and promote all Occupational Safety and Health Administration (OSHA) regulations.
Participate in all required health and safety classes and emergency rescue procedure training.
Contribute to a safe and positive working environment by adhering to Cirque du Soleil Entertainment Group standards, values, policies, and regulations.
Ensure all Health and Safety training records are current and recorded properly, and assist in crew scheduling for training.
Complete all other job-related duties as assigned.