Head of Customs and Trade Operations N Americas

Ericsson•Plano, TX

7d•Onsite

About The Position

Trade Compliance Operations at Ericsson ensures that legal entities conduct business in full compliance with applicable trade, customs, and import/export laws and regulations. This includes the effective use of free trade agreements, preferential origin programs, and adherence to sanctioned party screening, in alignment with Ericsson’s Trade Compliance Group Functions Directives. We are looking for a Head of Customs & Trade Operations – North Americas, based in Plano, Texas, to lead Ericsson’s trade and customs compliance strategy and operations across the region (US, Canada & Mexico). This role defines trade compliance requirements for business and operational models, ensures compliant customs and import/export processes, and serves as a key advisor to business and market areas. The position is accountable for the effectiveness and performance of trade compliance operations across the North Americas.

Requirements

Relevant university degree in law, business administration, international trade, supply chain management, or a related field; an advanced degree (J.D. or LL.M.) is an advantage
Deep knowledge of U.S. customs rules, Export Administration Regulations (EAR), ITAR, and sanctions/restricted party requirements (OFAC)
Extensive experience in trade compliance, customs operations, or international trade within a multinational or advisory environment, preferably across the Americas
Solid understanding of brokerage management, including documentation, entry filing, duty drawback, “first sale”, bonded facilities, and recordkeeping
Working knowledge of trade compliance regulations in U.S, Canada, Mexico, and key Latin American markets
Experience in handling FTA agreements, such as but limited to, USMCA.
Working knowledge of CBP Reconciliation Program.
Working knowledge of refunds processes, such as CAPE.
Proven project management and/or people management experience, with the ability to lead cross-functional teams across countries and cultures
Ability to engage and influence senior stakeholders and build collaborative relationships across business units and geographies

Nice To Haves

Experience leading digital or automated change initiatives (trade compliance systems, dashboards, data analytics) is a strong plus
Spanish language skills (spoken and written) preferred but not required

Responsibilities

Implement Ericsson’s trade and customs strategy for the North Americas, supporting efficient and compliant import/export delivery processes
Continuously develop and lead a team of approximately 10 employees, located in U.S, Canada and Mexico
Build and execute a roadmap to improve Trade Compliance operations across the regions
Benchmark trade and customs processes against leading regional industry practices
Develop and maintain Ericsson´s relationships with relevant governmental agencies, mainly in the U.S, Canada & Mexico
Define and measure regional and global KPIs, that are relevant for the operations
Build and maintain a strong Trade Compliance governance structure in the region
Collaborate with main stakeholders, such as Supply, Sourcing, SAR, Finance and Legal, to ensure strong visibility and fast decision-making
Drive digitalization and continuous improvement, to simplify the day-to-day operations
Report to the global Head of Customs & Trade Operations and serve as a key member of the Trade Compliance leadership team