Head of Corporate Products

Syneos Health • Bridgewater, NJ

21h

About The Position

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Requirements

• Bachelor's degree in a relevant field (e.g., Product Management, Artificial Intelligence, Engineering, Computer Science, Data Science, Information Technology, Business)
• Proven ability to implement digital operating models and product-centric technology organizations.
• Strong understanding of product lifecycle management, ERP applications, and with a clinical trial and/or healthcare focus.
• Proven experience in product management with a track record of successfully leading technology product teams directly and in a matrix environment.
• Experience working across multiple, senior stakeholders to deliver results while working with external customers.
• Experience managing high performing teams.
• Excellent communication and interpersonal skills.
• Proactive, willing to bring the team together to foster a productive team dialogue, able to articulate product vision with ease.
• Global leadership experience with a diverse focus, ability to work in a heavily matrixed environment while leading a high performing team.
• Background in technology, data science and business management.
• A deep knowledge of customers (e.g., Why do they use the product? What are their problems? What are the barriers to value?)
• Intensely curious and self-driven
• Ability to think holistically regarding business needs and align to value, active listener for declared and undeclared needs.
• Strong business acumen; ability to lead through change and drive adoption.
• Strong analytical, strategic vision and problem-solving abilities.
• Adaptability and ability to thrive in a dynamic environment.

Nice To Haves

• MS/MBA or advanced degree preferred.
• Global experience is preferred.

Responsibilities

• Develops and communicates a clear technology strategy for each corporate function considering user experience, market trends, customer needs and business objectives.
• Partners with key business leaders to assess needs and solutions for the domain.
• Continually assessing product fit, industry trends, competitive landscape and price.
• Anticipates opportunities and potential threats.
• Acts as an advisor to the business to support needs and/or product enhancements including innovation with data-driven insights.
• Manages and supports product/application team that evaluates current offerings, researches the options to solve the ask (build, buy or license) and socializes the optimal approach with senior leadership with data-driven insights.
• Maintains multi-year roadmaps.
• Focused on infusing AI into applications and scale up.
• Using research and detailed analysis (e.g. process engineering, AI experimentation), makes an effective case with internal stakeholders for why an investment should be made for a new capability.
• Gathers stakeholder feedback, justifies “the why”, explains the benefits and presents a solid business case for review and approval.
• Translates our technology offerings and capabilities to the external senior customers and internal executive leaders.
• As a member of the CDIO office, will be a point of contact for bid defenses, capability presentations, and customer meetings representing digital capabilities at Syneos Health.
• Works to align digital and tech organization to business development requests for support.
• Oversees the management, integration, and utilization of enterprise applications including ERP (Oracle Fusion, Workday), and Sales Enablement (Salesforce), and data integration capability (Oracle Integration Cloud), and custom-built applications on Oracle Apex / PLSQL.
• Responsible for data integration and data science powering reporting and analytics across functions.
• Develop AI and agentic strategy for corporate functions.
• Enables Syneos go-to-market teams processes end to end, from opportunity identification through to proposals and customer relationship management.
• Works with communications and the broader CDIO team to enable the sales organization with digital training to ensure readiness to adopt AI systems.
• Accountable for effective management of products/applicaitons; works closely with CDIO LT and functional leaders (engineering, data science, master data management, marketing, compliance, governance and others) to understand timelines, priorities and trade-offs as necessary.
• Partners to remove barriers & mitigate risk to success as agreed with customers by rapidly addressing issues or roadblocks to reduce risk and value leakage to support full value throughout the product development lifecycle.
• Manages the department and global teams accountable for the delivery of the strategy & ability to meet customer needs while providing strong customer service both internally and externally.
• Responsibilities include line management, performance management, and professional development for those employees along with interviewing and onboarding new team members.
• Works with peers to assess cross-product synergy across domains.
• Ensure products work well together to fit enterprise needs.
• Manages 3rd parties who deliver both application development and maintenance services.
• Be thought leader in their area of expertise; participate in industry meetings and conferences; be at the forefront of innovation.
• Ensure compliance with relevant regulations and standards, maintaining integrity and security.

Benefits

• company car or car allowance
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• eligibility to participate in Employee Stock Purchase Plan
• Eligibility to earn commissions/bonus based on company and individual performance
• flexible paid time off (PTO) and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees