Head of Business Operations

Sanofi•Pocono Township, PA

8d•$113,250 - $163,583•Onsite

About The Position

Provides strategic execution for business operations across Formulation, Filling, Inspection, and Packaging (FFIP) at the Swiftwater manufacturing site. Develops and implements programs to ensure execution to schedule, optimize performance against targets, and manage headcount resources aligned with production requirements and business demands. Serves as the primary interface between factory operations and key stakeholders including Operational Excellence, Finance, Supply Chain, and Human Resources. We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. About Sanofi: We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve lives.

Requirements

Bachelor's degree in business administration, Operations Management, Engineering, or related field. Candidates with degrees in unrelated fields will be considered if they have experience in Vaccine Manufacturing.
Minimum 8+ years of progressive experience in manufacturing operations, business operations, or a related field within pharmaceutical or vaccine manufacturing or equivalent experience.
Proven experience managing cross-functional relationships and serving as a liaison between operations and support functions.
Proficiency in SAP (MM/PP modules preferred)
In-depth knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Visio) with advanced Excel skills for data analysis and presentation
Familiarity with Master Data Governance (MDG) processes
Proficiency in the development and use of business intelligence tools (Power BI, Tableau or equivalent)
Strong analytical and problem-solving abilities with demonstrated capability to assess performance data and identify improvement opportunities
Excellent oral and written communication skills with ability to effectively present complex information to all organizational levels
Ability to influence and negotiate across organizational boundaries
Strong interpersonal and facilitation skills
Ability to work effectively across the organization as well as upward and downward
Demonstrated ability to manage multiple priorities and drive results in a fast-paced manufacturing environment
Strategic thinking with ability to balance short-term operational needs with long-term planning utilizing strategic tools like Plai, GenAI (e.g. Concierge) to dive data driven decision-making.
Primarily office-based with occasional presence on the manufacturing floor
Ability to sit for extended periods during meetings and computer work

Nice To Haves

Master's Degree highly preferred.
Prior experience in resource management, capacity planning, or business operations leadership roles
AI or Data Science Foundational experience
Experience with long-range strategic planning and budget management
Experience implementing operational excellence initiatives and driving continuous improvement
Familiarity with 3P (Production Preparation Process) methodologies
Demonstrated success in driving cost savings and efficiency improvements

Responsibilities

Develop, implement, and maintain comprehensive programs to ensure execution to schedule within the factory for Formulation, Filling, Inspection, and Packaging operations
Assess and analyze operational performance against targets, identifying areas of opportunity to improve efficiency and productivity
Communicate performance metrics, KPIs, and operational insights to key stakeholders, management, and factory leadership
Define and manage internal factory interfaces for process step hand-off, process ownership, inventory management, and business system activities
Serve as the "voice of the factory" relating to operational performance, representing manufacturing needs to external stakeholders
Interface with Operational Excellence, Finance, Operations Teams, Supply Chain and Human Resources to ensure factory needs are understood and met
Drive strategic direction for management of headcount resources including Registered Headcount (RHC), Temporary Workers (TPW), and flexible staffing aligned with budget and evolving process requirements, ensuring adherence to financial targets
Forecast short-term and long-term staffing needs that align with production requirements and business demands across FFIP operations
Provide FFIP capacity and capability planning with respect to staffing, including short-term shop-level control through long-range planning over a 5-year horizon
Provide oversight of budget and financial updates throughout the year, ensuring communication and action is taken to ensure adherence to financial targets
Lead Strategic Projects driving savings and operational excellence
Collaborate with all support groups to ensure unified efforts toward the common goal of supply to customers