Head of Business Development

RadixArk•Palo Alto, CA

17h•Onsite

About The Position

We're looking for a Head of Business Development to build the BD function at RadixArk from the ground up. The BD team is the institutional memory of this company — maintaining active relationships across every customer we've touched, detecting signals early, and ensuring nothing falls through the cracks. You'll design the system, build the team, and run it. The role is equal parts relationship and rigor. You'll hold the relationship thread across a broad customer surface while tracking coverage rates, handoff volume, signal trends, and engagement quality — and translating that into clear intelligence for the broader commercial organization. We move fast, operate with a sense of urgency, and expect the same from everyone on the team.

Requirements

10+ years of BD, sales, or partnerships experience, with meaningful time at a high-growth technology company
Proven track record building teams and systems from scratch — you know what it means to create culture and methodology, not just inherit it
Deeply organized and systems-oriented: you think in coverage maps, tracking layers, and signal structures
Strong commercial instincts — you know which customers matter most and how to prioritize attention accordingly
Excellent communicator who builds genuine relationships, not just transactional touchpoints
Comfortable operating at every level: you'll set strategy and do the outreach in the same week
Low ego, high output — you do what it takes to keep the relationship surface warm and the team informed

Nice To Haves

Experience in developer tools, infrastructure, or deep tech is a strong plus

Responsibilities

Hire and develop a BD team; establish the culture, methodology, and cadence for maintaining customer relationships at scale
Define the norms for how the BD team operates — how we track, how we communicate, how we escalate
Own the BD team's contribution to our single source of truth: the shared tracking sheet used by both BD and Adoption
Maintain broad, active relationships across our full customer surface: early adopters, shallow contacts, and gated prospects we haven't yet engaged deeply
Design and run regular check-in rhythms (watching channels) that give us continuous pulse on the market without requiring deep-dive bandwidth from the full team
Provide genuine relational continuity for customers when the Adoption team doesn't have capacity — not just placeholder outreach, but real emotional presence
Identify customers who are ready for deeper engagement and hand them off cleanly to the Adoption team — with full context, no gaps
Ensure raw data on gated customers remains accessible and well-documented so the Adoption team can run market research without starting from zero
Serve as the alert system for the company: surface important signals — bad news, emerging trends, inflection points — before they become surprises
Synthesize BD observations into regular summaries and analyses that inform commercial strategy and resource allocation
Own the bidirectional feedback loop between the BD team and the Adoption team — make sure learning flows both ways
Provide guidance on where the company should invest engagement resources and where to pull back
Lead partnership development with industry leaders, regional leaders, and category leaders or rising stars in the AI infrastructure ecosystem
Own the full partnership lifecycle from prospecting to structuring to activation