Head of AI Transformation

SimplePractice

17h•$250,000 - $315,000•Remote

About The Position

At SimplePractice, we are embracing AI to improve our internal way of working - increasing velocity, quality and overall efficiency - allowing our people to focus on the most human areas of effort - working with other humans. We believe that AI can fundamentally change how we do work - but it takes a deep connection between the domain (such as marketing) and the technology - especially when the technology is still evolving so quickly. It’s not enough to just adopt tools to make video creation faster, or to automate email campaigns, we need to start with what we need to accomplish - we like the Jobs To Be Done framework for this - and break down to first principles. To lead the Technology side of this partnership, we are looking for a technical Head of AI Transformation that will drive the AI transformation efforts across the GTM and G&A functions at SimplePractice. This person will build a small team of AI solution engineers that will embed with functions such as Marketing - providing the bridge between technology and domain expertise. This role will provide the leadership on the strategy and vision for AI adoption in these functions and work closely with the Technology and IT teams to share the foundational tooling to make AI effective. The hardest part of this role may be providing the vision on what is possible as the technology evolves and temper it with our responsibilities to our customers to ensure the privacy and security of their data - and then lead the rest of the company on this journey with you. This is an opportunity to come in and lead AI transformation at a company at scale and be part of our mission to help independent private practices to thrive.

Requirements

10+ Years of Technology leadership experience.
Strong technology underpinnings in the data and knowledge layer that requires a technical background to provide direction and vision for.
Examples of cross company/functional leadership and change management
Enthusiasm for AI but tempered by realism. We want to stay grounded on real value.
Time in the trenches at B2B SaaS companies serving small businesses.
Background in regulated environments would be helpful and a security first mindset is required.

Responsibilities

Drive the adoption of AI across the GTM and G&A functions at SimplePractice.
Collaborate and drive consensus with the company leadership on what the vision and goals for AI Adoption are at SimplePractice.
Convert vision and goals to a concrete roadmap and execution plan.
Own delivery of that plan through building and leading a team of AI solution engineers.
Bring in the latest AI advancements into the discussion and drive change to the vision/goals/plan as needed.
Evangelize and educate the company on AI and specifically on AI for internal automation.
Getting hands on with AI and these use cases.
The overall AI Internal Transformation roadmap
Definition and updates to the KPIs and OKRs for Internal AI Adoption
Direct management responsibility for the AI Solution Engineers.
The methodology and framework for building new AI based tooling internally
Define and lead specific project work in the AI Internal Platform track.