Head of AI Solutions & Engineering - Technology & Innovation

Teach For All • Hong Kong, PR

2d • Remote

About The Position

To advance Teach For All’s 25-year vision, we are seeking a strategic AI leader developer to join our Technology & Innovation team and work globally to identify and implement transformative technology solutions to accelerate the impact of our global network. This role will work across the network with partners or groups of partners in order to identify and deliver transformative AI-forward technology products to accelerate network impact, as well as internally across the global organization to increase efficiency and effectiveness of our work. The successful candidate will also be responsible for helping build and cultivate a community of technology enthusiasts across the network made up of network staff members, fellows and alumni who will contribute to these projects. The Technology & Innovation Team provides thought-leadership and solutions as well as foundational support in the use of technology to unlock potential and accelerate impact across the organization and the global network. The team leverages a deep understanding of the work and needs of the global organization, its teams and partners, our own expertise and global best practice to provide targeted solutions and technologies to accelerate our global impact. You will play a key role in this work.

Requirements

• Computer Science or related degree and/or equivalent years of formal training and experience, with a clear track record of delivering AI-forward solutions in a broad range of contexts.
• 7+ years of relevant working experience, including designing and delivering AI-powered solutions, with a proven portfolio showcasing high-impact, scalable implementations across diverse contexts.
• Strong experience with AI libraries and frameworks, as well as associated Typescript and Python skills.
• REST-based API integration experience, preferably including experience with popular Generative AI APIs and libraries.
• Proficiency in Git and other version control systems is essential, with a proven ability to effectively manage code repositories, track changes, and collaborate with team members using branching, merging, and pull request workflows.
• Ability to design easy to use and compelling user interfaces and experiences.
• Experience with Cloud Technologies, including Google Cloud.
• Comfort and experience in engaging with new technologies.
• Participation in open-source development projects and communities.
• An understanding of working with technology in bandwidth-constrained environments.
• Passion about Education, AI and Ed Tech.
• History of driving technology projects from inception to delivery.
• Strong business analyst skills, communications skills and ability to manage multiple diverse stakeholders.
• Sensitivity to diversity in backgrounds and beliefs (e.g., racial, cultural, socioeconomic, political, etc.).
• Deeply committed to the mission, vision and values of Teach For All.
• Candidates must already possess valid work and residency authorization to work in the country of hire at the time of application.

Nice To Haves

• Comfort and curiosity in engaging with new and emerging technologies.
• Participation in open-source development projects and communities.
• Experience working in bandwidth-constrained environments.
• Passion for Education, AI and EdTech.
• Proven track record of driving technology projects from inception to delivery.
• Sensitivity to diversity in backgrounds and beliefs (e.g., racial, cultural, socioeconomic, political, etc.).
• Strong alignment with and commitment to the mission, vision, and values of Teach For All.

Responsibilities

• Identifying and delivering key AI-forward technologies for network partners to support their work. These may include tools for common needs across the network – classroom data collection, professional development of fellows, scheduling and management of Assessment Centers (where teaching fellows are selected) or new platforms (connectivity tools, online learning) - which are identified and scoped in partnership with our network partners. Many if not all of these technologies will include AI components.
• Identifying and delivering technology solutions to increase the impact of the global organization. This could include improvements to our learning portals for network staff, fellows and alumni, an online platform enabling teachers and teacher coaches across and beyond our network to engage in our global professional development learning community, or a new global “constituent voice” system that enables all our network partners to surface feedback from key constituents in ways that strengthen global learning loops.
• Taking an AI-forward approach to increase organizational effectiveness, increase our impact in supporting network partners in their work, and evolve our systems and ways of working to incorporate new tools and technologies.
• Successful management of two solutions engineers and a UI/UX specialist to deliver your ambitious strategy and goals.
• Building context and identifying key potential technology solutions to accelerate impact by working across network partners and internal stakeholders including our AI and Ed Tech Initiative team.
• Developing a responsive and evolving strategy to prioritize and develop these key technologies, working closely with the Technology & Innovation team and key senior stakeholders to invest them in the strategy.
• Providing regular updates internally and externally regarding progress, and regularly revisiting and modifying the solutions strategy as needs change.
• Gathering requirements for prioritized projects through stakeholder interviews and discussion, ensuring that all projects are accessible, inclusive of the various needs of the network and sustainable for all network partners.
• Synthesizing requirements and developing holistic solutions to meet the needs of your stakeholders, ensuring that key needs and requirements are met within project and budgetary constraints.
• Working both individually and collaboratively across the Technology & Innovation team and any external vendors or collaborators needed to develop and deliver prioritized solutions.
• Ensuring that end users are trained and supported along with the Technology & Innovation Operations team.
• Identifying key metrics and measures of success, and reporting on those throughout the phases of each project.
• Identifying and managing key improvements through user and stakeholder interviews.
• Leading a team of 2 within the broader Technology & Innovation team to deliver on your solutions strategy for the organization and broader network.
• Supplementing the work of the AI and Ed Tech Initiative team, helping develop a community of technology enthusiasts across the network, and working across key stakeholders internally and throughout the network to share best practice and amplify the impact of community members.
• Involving community members in the development of the technology solutions identified as part of the three year strategy, where possible.
• Encouraging and supporting community-developed solutions.

Benefits

• Comprehensive benefits package designed for your well-being and work-life needs.
• Generous time off and flexible work arrangements.
• Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond.
• Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization’s progress.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior