Head of AI Product

Fitch Group • Chicago, NY

4d • Hybrid

About The Position

Fitch Solutions is currently seeking a Head of AI Products based out of our New York/Chicago/London office. Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. By becoming a part of the Fitch Solutions team, you will join a group of colleagues delivering critical data, insightful research, and comprehensive analytics that empower clients to make informed decisions. You'll work in a dynamic environment where innovation is encouraged, and collaboration is key to developing solutions that address the evolving needs of global markets. With a portfolio of best-in-class, award winning brands, we offer you the opportunity to advance your career while contributing to a company known for its expertise and commitment to excellence.

Requirements

• Applied experience delivering natural language processing, semantic search or large language model-based products in a production environment; not solely in research or proof-of-concept settings
• Working knowledge of retrieval-augmented generation architectures, vector databases and embedding models, alongside a realistic view of their limitations
• Experience managing model risk in a regulated or compliance-sensitive environment; financial services, legal technology or healthcare data preferred
• Demonstrated ability to translate AI capability into product propositions with clear commercial logic, not technology for its own sake
• Track record of leading cross-functional teams through the ambiguity of early-stage AI product development

Nice To Haves

• Familiarity with financial markets content including credit research, sovereign risk and macroeconomic data, and the precision requirements this imposes on AI-generated output
• Experience with MCP or API-first product delivery models
• Prior exposure to knowledge graph or structured ontology integration with language models

Responsibilities

• Own the AI product strategy for Fitch Solutions, defining where AI creates measurable value in content processing, search, delivery and analyst workflow
• Lead the design and delivery of semantic and vector search capabilities that make the unified content estate discoverable across BUs and delivery channels
• Define the approach to entity extraction, document classification and content enrichment using natural language processing and large language model techniques
• Establish governance standards for AI-generated or AI-assisted content, including accuracy, auditability and model risk management appropriate to a regulated financial data environment
• Partner with the Head of Data Products to ensure AI capabilities are built on a well-structured, consistently tagged content layer
• Evaluate, select and manage relationships with AI infrastructure and model providers, making build versus buy decisions with a long-term commercial lens
• Own the model operations and lifecycle framework, ensuring models in production are monitored, evaluated and updated systematically
• Represent AI capabilities to commercial and client-facing teams, translating technical capability into product propositions that resonate in financial markets

Benefits

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment : A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed