Head Golf Professional

BallenIsles Country ClubPasadena, CA
Onsite

About The Position

Brookside Golf Club, located in Pasadena, CA, is pleased to announce an excellent career opportunity for a Head Golf Professional! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you’ll contribute to a global leader in golf and community management.

Requirements

  • Bachelor’s degree (BA) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience (Multi-course facilities may require more experience).
  • Regularly stands, walks and sits.
  • Occasionally climbs or balances; stoops, kneels, crawls or crouches.
  • Frequently uses hands; reaches with hands and arms.
  • Frequently talks or hears; tastes or smells.
  • Occasionally lifts up to 50 pounds.
  • Occasionally works in wet or humid conditions (non-weather).
  • Frequently works in outdoor weather conditions.
  • Noise level is moderate.
  • Class A member of PGA/LPGA
  • Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Knowledge of Microsoft Office applications.
  • Experience with computerized POS and tee time system.
  • Club fittings.

Nice To Haves

  • Speaks Korean is preferred.

Responsibilities

  • Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising Food and Beverage operations.
  • Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
  • Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.
  • Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.
  • Prepares work schedules and assigns associates areas of responsibility.
  • Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
  • Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
  • Provide golf instruction through lessons and clinics to members and guests.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
  • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
  • Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
  • Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.
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