Head External Relations & Events

Government of Alberta

8d•CA$82,168 - CA$107,710•Onsite

About The Position

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. The Government of Alberta’s Ministry of Tourism and Sport is responsible for the continued growth of Alberta’s tourism and sport sectors to help make Alberta the best place to live, play and visit. The Ukrainian Cultural Heritage Village (UCHV) is an open-air museum that that provides an interactive exploration of early Alberta settlement history by delivering true-to-life visitor experiences and educational programs based on the Ukrainian settlement experience. More than 35 historic buildings have been relocated from east central Alberta to the site to illustrate the 1892-1930 period. Costumed interpreters portray real people who once lived in the region, allowing visitors to travel back in time to learn about the region’s history, people, and culture. The Head of External Relations and Events provides strategic leadership for stakeholder engagement, marketing and communications, special events, volunteer resources, and revenue-generating programs at the Ukrainian Cultural Heritage Village (UCHV). This role fosters meaningful partnerships, promotes public awareness, and delivers engaging experiences that support visitation, revenue growth, and the preservation of Alberta's Ukrainian heritage. Reporting to the UCHV Director, the position also supervises the Group Bookings and Corporate Sales area, which is a key source of revenue with year-round bookings and sales. The Ukrainian Cultural Heritage Village is renowned for its extensive research and accurate portrayal of Ukrainian settlement in Alberta, particularly within east-central Alberta. This position will ensure that content; programs and events align with this mandate.

Requirements

University degree in a related field PLUS 4 years progressively responsible related experience; or equivalent as described.
Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education.
Experience in stakeholder relations, partnership development, and community engagement.
Experience in marketing and communications.
Experience planning, coordinating, and evaluating events, programs, exhibits, or public initiatives.
Experience leading staff, volunteers, or customer-facing operations.
Strong project management and organizational skills with the ability to manage competing priorities.
Strong communication, relationship-building, problem-solving, and conflict-resolution skills.
Proficiency with Microsoft Office, social media platforms, and website/content management tools.
Valid Class 5 driver’s license (or equivalent) and ability to provide and maintain a clear driver abstract.

Nice To Haves

Experience working within policy, legislative, or regulatory environments.
Experience in a museum, heritage, cultural, tourism, or visitor-services environment.
Experience managing volunteer programs and volunteer engagement initiatives.
Experience with group bookings, corporate sales, sponsorships, or revenue-generating programs.
Experience working with government, municipalities, Indigenous communities, or other public-sector partners.
Knowledge of Alberta's heritage sector, museum practices, or cultural resource interpretation.
Knowledge of the Historical Resources Act, Protection of Privacy Act (POPA) and Access to Information Act (ATIA), financial administration, or related public-sector legislation.
Experience using Adobe Photoshop or similar digital design tools.
Knowledge of Ukrainian culture, language, and the history of Ukrainian settlement in Alberta.

Responsibilities

Building and maintaining strategic relationships with community organizations, heritage and tourism partners, government agencies, academic institutions, volunteers, sponsors, and other key stakeholders.
Leading marketing, communications, media relations, website content, and social media initiatives to increase awareness, engagement, visitation, and support for UCHV.
Planning, delivering, and evaluating special events, exhibits, workshops, and special projects that enhance visitor experiences and advance organizational goals.
Overseeing the recruitment, coordination, engagement, and recognition of volunteers who support the site's operations and programming.
Providing leadership and supervision for the Group Bookings and Corporate Sales program, supporting year-round bookings, customer service excellence, and revenue generation.
Representing UCHV locally, provincially, nationally, and internationally, strengthening the site's visibility and reputation within the heritage and tourism sectors.
Collaborating with diverse partners and stakeholders to advance strategic initiatives and achieve the goals of the Heritage Division and UCHV business plans.
Ensuring all activities align with applicable legislation, professional museum standards, organizational policies, and best practices.