Part Time - Head Cashier - Flexible

Lowe's Companies, Inc.•Bessemer, AL

1d•Onsite

About The Position

The Head Cashier is responsible for providing excellent customer service, managing front-end operations, and supporting the front-end team. This role involves assisting customers with self-checkout, handling transactions, and ensuring a clean and safe store environment. The Head Cashier also plays a role in coaching and training other associates.

Requirements

Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
Less than 1 year of experience using common retail technology, such as smart phones and tablets.
1 to 2 years of retail experience as a cashier.
Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation.

Nice To Haves

High school diploma or equivalent.
1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
1 to 2 years of experience as a head cashier.
1 to 2 years of experience working in any department at a Lowe's retail store.
1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).

Responsibilities

Monitor and assist customers at self-checkout registers.
Proactively greet, assist, and engage with customers.
Recommend products and services appropriately.
Process sales transactions, returns, and refunds accurately.
Provide proper monetary change for register activities.
Supervise, coach, and support CSA Front End Team.
Remove security tags, verify product information, and bag merchandise.
Answer incoming phone calls and direct calls or take messages.
Open additional registers as needed to ensure coverage.
Assist in line management to improve checkout efficiency.
Prepare register area at the beginning and end of shift.
Inspect returned merchandise for damages.
Enter and submit customer orders, print order tickets, and verify receipts.
Review and place online orders and returned merchandise in appropriate areas.
Look up product information and competitor prices for price matching.
Record items used in the store on store use lists.
Monitor cash in drawers to ensure it does not exceed requirements.
Monitor merchandise entering and leaving store entrances and exits.
Detect and communicate signs of shoplifting, theft, and security risks to management.
Ensure compliance with housekeeping standards for cleanliness and organization.
Maintain a safe and secure work environment.
Adhere to all safety requirements relevant to job duties.
Operate store equipment as needed.