Grocery Specialist - Head Cashier FT
THE COMMUNITY MERCANTILE, INC.•Lawrence, KS
•$16 - $18•Onsite
About The Position
The Head Cashier works closely with the Grocery Manager to keep the front end running smoothly. You’ll balance customer service, team support, and operational execution in a fast-paced retail environment while helping the department meet performance goals. This is more than a cashier role—it’s a hands-on leadership position where you’ll guide daily operations, support your team, and step in as the go-to leader when the Grocery Manager is not on shift.
Requirements
- Experience with cash handling and point-of-sale systems
- Strong customer service skills
- Dependability, integrity, and accountability
- Ability to work 35+ hours per week
- Flexible availability, including evenings, weekends, and holidays
- Strong communication, organization, and problem-solving skills
Nice To Haves
- Previous leadership or supervisory experience in retail or grocery
- Experience training or coaching team members
- Strong attention to detail and ability to multitask
- Comfort with basic reporting and cash reconciliation
- Familiarity with Microsoft Office and digital communication tools
Responsibilities
- Deliver friendly, prompt, and helpful service to every customer
- Handle customer concerns and challenging situations with professionalism
- Create a positive and welcoming front-end environment
- Support, train, and coach checkout staff
- Help prioritize and delegate tasks based on store flow
- Step in as the front-end leader when the manager is not present
- Help guide front-end operations to meet sales, labor, and service goals
- Monitor workflow and adjust staffing or priorities as needed
- Support process improvements and department initiatives
- Oversee register operations and ensure accurate transactions
- Assist staff with payments, refunds, and troubleshooting issues
- Follow all cash handling and accounting procedures
Benefits
- 20% employee discount
- Paid time off and vacation accrual
- Medical, dental, and vision insurance (30+ hours/week)
- Free life insurance and Long term disability insurance
- 401(k) with up to 3% match
- Birthday & anniversary recognition
- Free community classes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
