Head Cashier

New Mexico State University•Las Cruces, NM

11d•$19•Onsite

About The Position

This is a customer service driven position in that the cashier area provides support to students, faculty, and staff. This position is responsible for the supervision of the cashiering unit and must adhere to cash handling guidelines as well as financial system guidelines. Cashiers are responsible for receiving and providing documentation for a variety of payment methods and related transactions, to include, but not limited to: Student tuition payments, student club payments, third-party payments, etc. Daily transaction reconciliations are required for cash reports, balancing of cash drawers, to include cash, credit cards, checks, etc. Making deposits and reordering of currency and coin is included in daily reconciliations. The ability to investigate and correct reconciliations which do not balance is paramount. System and financial knowledge is required for posting daily transactions, posting to student accounts, preparing journal entries, preparing reconciliations, creating receipts, making deposits, routine billing, balancing accounts, processing refunds, etc. The Head Cashier supervises the requirement for providing information and training to other DACC campus cashiers and the ability to answer inquiries regarding tuition and fees, providing resources to assist students, and deposit and withdrawal guidance is necessary as customer support. Maintaining departmental records, compliance with department security and audit procedures, coordination of cashier personnel, approving time sheets, and participation of various committees and meetings are additional responsibilities of the Head Cashier. Interactions with third-party sponsors and calculations are required for student financial support reporting. The ability to create financial reports, troubleshoot and analyze data, monitor the budget, and implement and administer protocols is required. Provides operating goals and objectives, data and information regarding customer satisfaction, and college services review.

Requirements

High School diploma + 4 years of relevant experience or an Associate’s Degree + 2 years of relevant experience
Knowledge of cash handling protocols
Knowledge of computer security
Knowledge of financial/accounting procedures
Ability to supervise and develop goals for the unit
Ability to analyze data, solve problems and make corrections using computerized information systems
Knowledge of Excel, Word, Teams, and Zoom

Nice To Haves

Four years of experience directly related to the standard duties as outlined
Post-secondary degree or certificate may substitute for years of experience

Responsibilities

Supervision of the cashiering unit
Adherence to cash handling guidelines and financial system guidelines
Receiving and providing documentation for various payment methods and transactions
Daily transaction reconciliations, including balancing cash drawers
Making deposits and reordering currency and coin
Investigating and correcting reconciliation discrepancies
Posting daily transactions and to student accounts
Preparing journal entries and reconciliations
Creating receipts and making deposits
Routine billing, balancing accounts, and processing refunds
Providing information and training to other DACC campus cashiers
Answering inquiries regarding tuition and fees
Providing resources to assist students with deposit and withdrawal guidance
Maintaining departmental records
Ensuring compliance with department security and audit procedures
Coordination of cashier personnel
Approving time sheets
Participation in various committees and meetings
Interactions with third-party sponsors and calculations for student financial support reporting
Creating financial reports
Troubleshooting and analyzing data
Monitoring the budget
Implementing and administering protocols
Providing operating goals and objectives
Providing data and information regarding customer satisfaction
College services review