HD Motorcycle Fit Specialist

Caliente Harley Davidson•San Antonio, TX

5d•Onsite

About The Position

A Harley-Davidson Sales Fit Specialist acts as a brand ambassador, helping customers select the right motorcycle based on riding style, experience, and physical fit. This role focuses on delivering exceptional, enthusiast-level customer service, guiding demo rides, managing sales leads through CRM systems, and finalizing sales, often in a commission-based environment.

Requirements

A valid driver's license with a motorcycle endorsement (M1/M2) is typically required or preferred.
High energy, self-motivated, and passionate about the motorcycle lifestyle.
Ability to stand for long periods, walk the showroom, and move motorcycles (some over 900 lbs) by pushing and pulling.
Willingness to work weekends, evenings, and holidays.
Ability to obtain a state-specific salesperson license if required

Responsibilities

Greet guests promptly, understand their needs, and fit them to the appropriate new or used motorcycle.
Actively develop prospects and guide customers through the 12-step sales process, from greeting to closing.
Lead test rides, ensuring all safety procedures are followed and customers are comfortable on the bike.
Consistently contact potential customers via phone, text, and email, utilizing CRM software to track activity.
Maintain expert knowledge of Harley-Davidson motorcycles, accessories, and motorclothes to recommend products confidently.
Keep the sales floor, and specific motorcycles assigned to them, clean and properly displayed.