HD Liaison/First Resp PR

LifeLink Careers•Guaynabo, PR

1d•Hybrid

About The Position

This position fills a dual role, that of a professional first responder and educator for potential cases within hospitals and donation-related agencies in an assigned area. This combined responsibility requires clinical skills with a focus on building and maintaining strong relationships with appropriate hospital professional at all levels. The effectiveness of this relationship-building effort becomes a strong basis for working with that staff. Working within the guidelines of LifeLink policies and procedures, this position is responsible to identify and employ available resources with the ultimate goal of increasing organ/tissue donation for transplantation.

Requirements

Bachelor Degree in Nursing (BSN / RN).
Minimum of three years of sound clinical experience in an intensive care unit/emergency room is preferred.
Ability to apply sound judgment working with little direct supervision and with a growing degree of autonomy.
Demonstrated public speaking and interpersonal communication skills, with the ability to interact with various types of audiences.
Ability to maintain a new positive work environment and demonstrate problem solving skills.
Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight from 1 to 30 pounds.
Reliable vehicle with good driving record and current State/Commonwealth license.
Residing within assigned service area is preferred.
Primary home/hospital/office location may be assigned within service area, if applicable.
Daily travel within assigned service area, including USVI.
24-hours availability via cell phone as needed.
Extended hours will be involved in implementing hospital development objectives and responding to referrals including evenings, nights, and weekends.

Nice To Haves

Passionate about helping others and making a difference
Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality

Responsibilities

Performs first responder responsibilities in coordination with the appropriate recovery staff, which may include: first one to respond to a referral from assigned hospitals performs physical assessment to the potential donor assess hemodynamic status communicates findings to AOC, Referral Coordinator, recovery staff and Medical Director On Call, as appropriate verification of name and location of next-of-kin review of patient’s hospital chart review of donor information with appropriate hospital personnel
Assists Referral Coordinator and Administrator-on-call when directed to do so.
Participates on an On-Call Schedule.
Documents referral information in the case notes in a timely manner after a potential donor is evaluated.
Responds on-site at the hospital to evaluate the patient's medical/social information, huddle with healthcare team about next steps, communicate with the appropriate recovery staff, AOC, and document in iTransplant.
Hospital staff development to include physicians, residents. nurses, ancillary and administrative staff: Act as primary communication link between LifeLink staff and hospital staff.
Develop and maintain relationships.
Maintain high visibility on all shifts.
Determine each hospitals unique working environment and organizational structures.
Evaluate process, progress and effectiveness of interactions and set new goals to advance program development and relationships.
Provide education (written /verbal) regarding the donation process
Per policy, develop and implement hospital specific plans based on data analysis, goals and objectives, updating and modifying on a continuous basis to ensure optimal referral and donation performance.
Enlist the assistance and participation of various coordinator staff to participate in development efforts, as appropriate.
Compiles and analyzes measurable current activity data to determine effectiveness and define new areas of focus.
Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
Maintains an open line of communication to HD Leadership at all times, including developments in assigned hospitals.
Act as a resource for new staff.
Comply with departmental budget expectations and requirements.
Participates in special projects and other assignments as directed.