HCS Analytics & Interop Sr Developer - Epic Bridges

UNC Health•Morrisville, NC

2d•Hybrid

About The Position

The HCS Senior Interoperability Developer leads the design, development, implementation, testing, optimization, and ongoing support of complex healthcare interoperability solutions across UNC Health. The role serves as a senior technical resource for exchanging clinical, financial, and operational information between Epic and internal or external systems, and independently manages large, complex interface implementation projects through the full system development lifecycle. The position involves gathering and evaluating requirements; creating technical designs; configuring and testing interfaces; coordinating integrated testing; supporting production deployments; troubleshooting complex issues; and maintaining reliable interface operations. The developer works independently with limited supervision, manages competing priorities, makes technical decisions, and collaborates with application teams, clinical and operational stakeholders, vendors, and external healthcare organizations. The role also provides technical leadership, mentors less-experienced team members, and contributes reusable standards, documentation, and best practices. The work focuses on HL7 interface development and support, including Epic Bridges and the Infor Cloverleaf Integration Suite. The role may also develop or support FHIR APIs, web services, and other standards-based interoperability solutions. It includes production support and optimization, participation in an on-call rotation, and extended support for major implementations, upgrades, and entity go-lives as required. This is a full-time, hybrid position based in Morrisville, North Carolina, with a day schedule and 40 standard hours per week. The listed hiring-range salary is $47.90–$68.86 per hour. Pay offers are determined by experience and internal equity.

Requirements

Bachelor's degree required.
Experience requirements vary by education: STEM bachelor's degree, 2 years; bachelor's degree in another field, 4 years; master's degree, 2 years; PhD, no years specified; associate's degree, 6 years; high school diploma, 8 years.
At least 3 years of healthcare and EHR experience required.
SQL proficiency at intermediate level required.
R/Python proficiency at intermediate level required.
Cloud-based solution development at intermediate level required.
Ability to independently manage complex healthcare interoperability projects and work with limited supervision.
Knowledge of HL7 interface development and support.
Intermediate technical or analytics skills.
Intermediate to expert proficiency in SDLC, ITIL, DevOps, and release management.
Intermediate proficiency in designing and deploying processes, standards, and best practices.
Intermediate proficiency implementing, administering, configuring, and supporting software platforms, including vendor relations and project coordination.
Intermediate stakeholder requirements gathering and presentation skills.
Novice proficiency in analytics or multidisciplinary team facilitation or project management.
Intermediate written and verbal communication skills.
Intermediate proficiency in script/code development, debugging, and assisting with others' code.
Intermediate proficiency in software/technical administration of enterprise tools.
Intermediate proficiency in data structure and integration.
Intermediate proficiency in web services and applications.
Intermediate proficiency in data-domain knowledge.
Must exemplify UNC Health System values.

Nice To Haves

More than five years of healthcare interoperability experience.
Experience with Epic Bridges and the Infor Cloverleaf Integration Suite.
Experience designing, implementing, or supporting FHIR-based APIs and other modern healthcare interoperability technologies.
Current Epic Bridges certification.
Current Cloverleaf certification.
Experience independently delivering large and complex healthcare interface implementation projects.
Expert EHR use or build experience in a clinical or research setting.
Ability to obtain and maintain multiple Epic certifications.
Intermediate Business Objects Universe development/writer skills.
Intermediate HANA view creation skills.
Advanced experience with IRB research, clinical trials, research billing, or documentation development related to data or application audits on research requests.
Intermediate interoperability toolset skills.
Intermediate data visualization software and UI design skills.

Responsibilities

Independently lead large and complex healthcare interface implementation projects from requirements gathering through production deployment and stabilization.
Design, develop, configure, test, implement, and maintain HL7 interfaces for exchanging clinical, financial, and operational information.
Develop and support interfaces using Epic Bridges and the Infor Cloverleaf Integration Suite.
Translate business, clinical, and technical requirements into scalable, supportable integration designs.
Develop or support FHIR APIs, web services, and other standards-based interoperability solutions when appropriate.
Create interface specifications, data mappings, transformation logic, test plans, implementation plans, support documentation, and operational procedures.
Coordinate unit, integrated, regression, and end-to-end testing with internal application teams, external organizations, and vendors.
Serve as the senior technical resource for assigned interface projects and complex interoperability issues.
Manage technical activities, dependencies, risks, priorities, and deliverables across concurrent projects.
Facilitate technical discussions and recommend interface architecture, integration methods, message standards, data mappings, and implementation approaches.
Provide estimates and project status updates, identify risks or barriers, and escalate issues when leadership involvement is required.
Coordinate technical work with Epic application teams, infrastructure teams, vendors, external healthcare organizations, and other internal stakeholders.
Participate in vendor evaluations, technical assessments, and build-versus-buy decisions related to interoperability solutions.
Monitor, troubleshoot, and resolve complex interface, message-processing, data-transformation, and connectivity issues.
Perform root-cause analysis and implement sustainable corrective actions to improve reliability and reduce recurring production incidents.
Optimize interface performance, message routing, monitoring, alerting, and error-handling processes.
Support application upgrades, Epic releases, Cloverleaf upgrades, infrastructure changes, organizational implementations, and other activities affecting interface processing.
Participate in an on-call rotation and provide extended support for major implementations, upgrades, and entity go-lives as required.
Ensure production solutions are scalable, reliable, recoverable, secure, and aligned with organizational standards.
Develop and maintain interface development standards, reusable technical components, implementation procedures, support documentation, and troubleshooting guides.
Apply software development lifecycle, change management, release management, and IT service management practices.
Promote consistent use of HL7, FHIR, and other applicable healthcare interoperability standards.
Review technical solutions and interface designs for quality, maintainability, performance, and compliance with organizational standards.
Mentor junior developers and share technical knowledge with team members, application analysts, and other stakeholders.
Contribute to continuous improvement of interface development, testing, deployment, monitoring, and support processes.
Communicate technical information clearly to technical and nontechnical audiences and maintain productive relationships with stakeholders.
Provide timely updates to management and project stakeholders on progress, risks, decisions, dependencies, and production issues.
Represent the interoperability team in project meetings, design sessions, implementation planning, incident reviews, and governance discussions.
Demonstrate professionalism, accountability, customer service, and alignment with UNC Health values.