Human Capital Management (HCM) Sales Officer

Mercantile Bank•Wyoming, MI

16h•Onsite

About The Position

Join Mercantile Bank as an HCM Sales Officer and immerse yourself in an exciting and dynamic environment where your ideas matter. This onsite position (with potential for 1-2 days working from home after your initial training period) at our Wyoming campus offers the unique opportunity to collaborate with a passionate team dedicated to transforming the banking industry through innovative human capital solutions. You will play a crucial role in addressing customer needs, enhancing their experiences, and driving our commitment to excellence. At Mercantile Bank, you'll be empowered to harness your problem-solving skills and creativity while working closely with clients to offer tailored solutions. The culture is energetic and forward-thinking, ensuring you remain motivated and engaged every day. This is not just a job; it's a chance to make a meaningful impact in the community and within the bank. If you are ready to embrace a rewarding career and contribute to a customer-centric mission, we want to hear from you. Mercantile Bank: Our Story Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class medical benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. Day to day as a HCM Sales Officer As an HCM Sales Officer at Mercantile Bank, you will leverage your expertise to sell Human Capital Management services through partnerships with internal and external referral channels. In this pivotal role, you will meet with referral sources and prospective clients, focusing on businesses with 50 or more employees. Your success will depend on analyzing customer needs and developing tailored proposals that align with their unique business practices. You will actively promote our HCM products, engage in contract negotiations, and ensure a seamless transition for new clients. Your responsibilities also include cultivating relationships with existing HCM clients, maintaining communication regarding their evolving needs, and managing a comprehensive sales pipeline through our CRM system. You will collaborate with internal teams to drive marketing initiatives and enhance our presence in the market, all while upholding the highest standards of integrity and accountability. Join us and play a vital role in reshaping client experiences with innovative HCM solutions. Are you the HCM Sales Officer we're looking for? To thrive as an HCM Sales Officer at Mercantile Bank, you will need a robust combination of skills and experience. Ideal candidates typically hold a bachelor's degree or possess equivalent industry-recognized certifications, such as information technology credentials. A minimum of 3-5 years of relevant experience in Human Capital Management is preferred, providing you with a solid foundation for understanding complex client needs. Essential skills include strong analytical abilities, effective customer communication, and a proven track record in consultative sales methodologies. Familiarity with payroll processes and regulations is beneficial and obtaining certifications like the Fundamentals of Payroll Certification (FPC) or the Professional in Human Resources (PHR) is highly desirable. You will also need critical thinking and problem-solving skills to navigate challenges during the sales cycle. Your ability to adapt and collaborate within a high-performing team will be vital as you work to develop customized HCM solutions that meet our clients' needs. Will you join our team? If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

Requirements

bachelor's degree or possess equivalent industry-recognized certifications, such as information technology credentials
3-5 years of relevant experience in Human Capital Management
strong analytical abilities
effective customer communication
proven track record in consultative sales methodologies
critical thinking and problem-solving skills
ability to adapt and collaborate within a high-performing team

Nice To Haves

Familiarity with payroll processes and regulations
Fundamentals of Payroll Certification (FPC)
Professional in Human Resources (PHR)

Responsibilities

sell Human Capital Management services through partnerships with internal and external referral channels
meet with referral sources and prospective clients, focusing on businesses with 50 or more employees
analyzing customer needs and developing tailored proposals that align with their unique business practices
actively promote our HCM products
engage in contract negotiations
ensure a seamless transition for new clients
cultivating relationships with existing HCM clients
maintaining communication regarding their evolving needs
managing a comprehensive sales pipeline through our CRM system
collaborate with internal teams to drive marketing initiatives and enhance our presence in the market
upholding the highest standards of integrity and accountability