HCM Implementation Sr Program Manager
About The Position
The Senior HR Program Manager will play a critical role in delivering a global Workday HCM implementation from start to finish. In this role, you’ll partner closely with HR, IT, Finance, Payroll, and business leaders to ensure the program is well‑aligned, expertly executed, and adopted successfully across the organization. You’ll be responsible for driving strong program governance, keeping the work on track, proactively managing risks, and ensuring teams are supported through change. Working hand‑in‑hand with the HRIT Functional Owner, you’ll translate business goals into scalable Workday solutions that enable the enterprise to operate more effectively. This role is ideal for a leader who thrives at the intersection of strategy and execution—and who enjoys bringing complex, global programs to life. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Requirements
- Bachelor’s degree (Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field preferred)
- 8–10 years experience in relevant field (Human Resources systems, human resources technology, or human resources transformation experience preferred)
- Hands-on experience with system testing, documentation, and training support
- Familiarity with ticketing and work management systems
- Proficiency in human resources information systems including configuration, deployment, and maintenance
- Knowledge of human resources compliance, data governance, and employee lifecycle processes
- Familiarity with reporting tools and dashboards
Responsibilities
- Serve as the functional lead for the full lifecycle of a global human capital management system implementation from planning through stabilization
- Establish and manage program governance including steering committee cadence, program management routines, and decision frameworks
- Drive execution across all functional workstreams including core human resources, payroll, benefits, absence, talent, recruiting, learning, compensation, and reporting
- Ensure alignment to implementation milestones, deliverables, and quality standards
- Act as a liaison between human resources, technology, finance, payroll, and executive leadership as part of the core system implementation team
- Facilitate executive-level communications including program status updates, risk visibility, and decision escalation
- Lead change control processes to manage scope, prioritize requests, and protect timeline integrity
- Provide functional and program-level expertise across human resources system architecture and capabilities
- Partner with implementation vendors to ensure optimal configuration, integration design, and adherence to best practices
- Guide key design decisions related to job and position structure, process standardization, reporting strategy, and employee experience tools
- Proactively identify risks across testing, integrations, data, resourcing, and readiness and develop mitigation strategies with clear ownership
- Manage vendor performance and hold implementation partners accountable to service agreements and deliverables
- Oversee end-to-end testing strategy including system testing, user acceptance testing, and payroll parallel testing where applicable
- Ensure business readiness through training, communications, and operational transition planning
- Define and enforce go or no-go readiness criteria
- Partner with change management leads to drive adoption strategies and user readiness
- Support development of training, communications, and stakeholder engagement plans
- Lead post-launch support planning and execution
- Ensure smooth transition to steady-state operations within human resources systems and shared services
- Monitor system performance, adoption metrics, and continuous improvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
