HCBS Supervisor, Clinical Management - Licensed
About The Position
Second Chances Comprehensive Services is a community-based behavioral health organization founded in 2008, dedicated to supporting at-risk youth, adults, and families through comprehensive mental health services. Our programs include intensive in-home services, outpatient therapy, crisis intervention, mental health skill-building, and residential support. Our mission is simple: to provide second chances through counseling. We focus on preserving family systems, strengthening community stability, and empowering individuals with the skills needed to live healthy, independent lives. Through a collaborative, person-centered, and trauma-informed approach, we work to reduce out-of-home placements and support long-term wellness across the communities we serve. Quality Assurance & Clinical Case Manager (Hybrid) Second Chances Comprehensive Services is seeking a licensed or provisionally licensed LPC or LCSW for a unique hybrid role combining direct clinical care with leadership in quality and compliance. This position is ideal for a clinician who enjoys working with clients while also improving systems, guiding staff, and strengthening service delivery across programs. You’ll play a key role in both client care and organizational impact—supporting individuals and families while helping ensure services meet the highest clinical and regulatory standards.
Requirements
- Active and unrestricted LPC or LCSW license or provisional license in the Commonwealth of Virginia.
- Master’s degree in Counseling, Social Work, or a closely related mental health field.
- Minimum of 2–3 years of clinical experience in community-based mental health services.
- Demonstrated knowledge of VDBHDS/DMAS regulations, Medicaid documentation standards, and clinical compliance requirements.
- Prior experience providing clinical supervision to QMHPs or other behavioral health staff.
- Strong auditing, analytical, and documentation review skills.
- Excellent written and verbal communication skills.
Nice To Haves
- Experience in quality assurance, utilization review, or compliance monitoring.
- Familiarity with electronic health record (EHR) systems.
- Experience developing quality improvement plans and performance metrics.
- Strong organizational skills with the ability to manage multiple priorities independently.
Responsibilities
- Provide counseling and case management services to adults, children, and families in community-based programs
- Conduct biopsychosocial assessments, diagnostic impressions, and ongoing clinical evaluations
- Develop and maintain Individualized Service Plans (ISPs) in collaboration with clients and care teams
- Deliver trauma-informed, person-centered care aligned with best practices
- Ensure compliance with HIPAA, ethical standards, and licensure requirements
- Conduct clinical record reviews and documentation audits to ensure accuracy and compliance
- Review and approve assessments, ISPs, progress notes, and supervision documentation
- Ensure alignment with VDBHDS, DMAS, and applicable state/federal regulations
- Identify trends, gaps, or risk areas and present findings to leadership
- Recommend and support corrective actions and quality improvement initiatives
- Provide clinical supervision to assigned QMHP staff
- Lead individual and group supervision sessions, offering guidance and professional development
- Review documentation and provide feedback to maintain high clinical standards
- Support staff in adhering to agency policies, procedures, and ethical practices
- Help strengthen workflows, systems, and internal controls
- Partner with leadership to improve service quality, efficiency, and compliance
- Contribute to a culture of accountability, continuous improvement, and ethical care delivery
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Company Paid Short Term Disability Insurance
- Voluntary Long Term Disability Insurance
- A multitude of a la carte benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
