HCBS Qualified Professional, Intensive In-Home

SUN BEHAVIORAL HEALTH GROUP•Concord, NC

5d•$50,000 - $55,000•Remote

About The Position

Turning Point Family Services is seeking a Qualified Professional for a IIH case manager that will cover case management duties for IIH department. We have been providing mental health services for over 23 years in Iredell, Cabarrus, and Mecklenburg counties. At Turning Point, we believe in providing compassionate care in a welcoming environment, inspiring hope, and empowering families. High-quality service delivery and superior customer service are paramount to all we do. We offer an innovative approach to IIH service delivery by providing our IIH workers with extensive support to assist in delivering high-quality services. This position will serve as a support to the IIH teams. We are looking for individuals who enjoy working on a team and have initiative. We offer full benefits, paid time off, and quarterly bonuses based on performance metrics. This position is a fully remote position and is salary. The starting salary range is 50k-55k depending on experience. Please review job responsibilites below and apply. Supervisory Relationship: Responsible to the Intensive-in-home Director Job Summary: Assist Intensive-in-home program with case management functions along with administrative duties.

Requirements

Minimal requirement for QP is any 4 year degree plus 4 years-experience with the population served or a 4 year degree in human services and 2 years of experience with the population served.
Ability to communicate effectively and professionally in verbal and written form.
Ability to relate positively with persons with disabilities, family members, co-workers, community agencies, etc.
Ability to follow oral and written instructions.
Ability to observe and assess clients in order to contribute to treatment plans.
Ability to follow oral and written instructions.
Ability to relate positively to persons with disabilities, co-workers, community agencies, etc.
Technical knowledge: knowledge of using computer, systems, etc. for job
Cultural awareness: understanding of how a person’s culture may inform their values, behavior, beliefs, and basic assumptions.
Analytical skills: ability to use good reasoning and problem solving
Decision-making: the thought process of selecting a logical choice
Interpersonal skills: the skills used by a person to properly interact with others
Demonstrates ability to problem-solve and is solution focused
Demonstrates ability to be a team player and works well within a team environment
Demonstrates ability to multi-task
Organization skills a must
Proficient in use of all Microsoft platforms
Communicates clearly and effectively through email, text and verbal with various employees, stakeholders, and leadership members

Responsibilities

Completing intake and initial PCP’s and crisis plans
Submit authorizations to multiple MCO’s
Entry portal for all documents needing uploaded into EHR and uploading those documents into the EHR
Entering authorizations into OTC
Reviewing EHR to ensure intake packet and consents are up-to-date and inform teams when they are needed updated
Cleaning up the EHR when warnings display that documents/consents are out-of-date
Checking insurances for program monthly to ensure clients insurance are valid and up-to-date
Completing audits on cases within the program upon discharge/transition
Assisting with tracking of caseloads and authorizations
Assisting program with the completion of pre and post outcome measures
Responsible for communicating transitions from IIH to transitional services
Complete NC TOPPS according to timeframe set by the state
Placement search for higher level of care for program and complete necessary documentation in timely manner
Train staff on QP responsibilities of updating PCP, writing justification for continued stay criteria, submitting authorization requests, transition forms as well as other functions of the QP as needed
Responsive and understands the nature of IIH and the high-paced rate